Senior Relationship Manager

Discover Financial
Plano
Workplace: OnsiteFull timeUSD 109,900 - 125,400 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Strategic leadership","Coaching","Data analysis","Transparent communication","Team management"]

Lead, manage, and motivate a small team of Relationship Managers (Credit Buyers) to meet and exceed loan origination performance goals. Oversee recruiting, onboarding, development, performance feedback, and scheduling while guiding employees through sales process expectations. Own a territory of dealers, driving business results through ongoing relationship building, and negotiate/decision credit exceptions in line with policy authority.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Discover Financial
Discover Financial
3 days ago

Senior Relationship Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead, manage, and motivate a small team of Relationship Managers (Credit Buyers) to meet and exceed loan origination performance goals. Oversee recruiting, onboarding, development, performance feedback, and scheduling while guiding employees through sales process expectations. Own a territory of dealers, driving business results through ongoing relationship building, and negotiate/decision credit exceptions in line with policy authority.
Location: Plano
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Own the team’s recruiting, interviewing, hiring, onboarding, and associate development.
  • •Provide impact performance feedback through recognition, rewards, and disciplinary action.
  • •Coach and guide employees using a framework that encourages contribution, feedback, and growth, including accountability and regular feedback.
  • •Manage a territory of dealers by building relationships and driving business results through negotiation and decisioning of submitted applications.
  • •Strategically analyze data, statistics, and operational results to turn low outcomes into solutions while managing schedules and supporting team cohesion.

Pay and Benefits

Salary: USD 109,900 - 125,400 annually

Key Requirements

  • •High School Diploma, GED, or equivalent certification.
  • •At least 2 years of financial services experience or business-to-business sales experience.
  • •2+ years of experience in indirect auto finance.
  • •2+ years of experience in credit underwriting.
  • •3+ years of experience in sales and marketing.
Experience:2+ yearsFinancial servicesB2B salesIndirect auto financeCredit underwritingAuto finance
Education:Bachelor's
Skills:Strategic leadershipCoachingData analysisTransparent communicationTeam management

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn