MDP iTeam Customer Engineer II

Applied Materials
Japan
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1-2 yearsEducation: associatesSkills: ["Troubleshooting","Diagnostics","Communication","Customer coordination","Schematics reading"]

Serve as the direct liaison with customers by installing, maintaining, and upgrading semiconductor and display equipment. Use digital analytics and basic diagnostic techniques to troubleshoot issues and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate and communicate with customers while working alongside Senior Customer Engineers; training is provided for maintenance responsibilities.

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Applied Materials
Applied Materials
6 days ago

MDP iTeam Customer Engineer II

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Last checked: 2 hours agoStatus: Live

Job Summary

Serve as the direct liaison with customers by installing, maintaining, and upgrading semiconductor and display equipment. Use digital analytics and basic diagnostic techniques to troubleshoot issues and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate and communicate with customers while working alongside Senior Customer Engineers; training is provided for maintenance responsibilities.
Location: Japan
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment.
  • •Use digital analytics for troubleshooting and apply basic diagnostic techniques to assess technical issues with guidance.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to ensure smooth operations.
  • •Fulfill additional duties as assigned.
Travel: Extensive travel

Pay and Benefits

Perks:Employee AssistanceTravel AllowanceWellness Stipend

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or a trade certification.
  • •1–2 years of work experience in customer/field service support or a related technical field.
  • •Ability to read and interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics, plus familiarity with hand tools including digital multimeters.
Experience:1-2 yearsField serviceCustomer supportSemiconductorsElectronics
Education:Associate's
Skills:TroubleshootingDiagnosticsCommunicationCustomer coordinationSchematics reading
Licenses:Driver’s license
Tech Stack:Digital analyticsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointElectrical schematicsMechanical schematicsDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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