Sales Support Associate I

Tapestry
United States
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer service","Communication","Organizational skills","Attention to detail","Multitasking"]

Support the store’s success by welcoming customers, operating the cash wrap/POS accurately, and keeping the sales floor well-maintained. Process and organize shipments and transfers, manage stock levels, execute visual merchandising updates, and maintain stockroom cleanliness. Promote add-on products and gift cards, capture customer information where permitted, and respond confidently to customer requests while following Loss Prevention guidelines.

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Tapestry
Tapestry
2 months ago

Sales Support Associate I

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Support the store’s success by welcoming customers, operating the cash wrap/POS accurately, and keeping the sales floor well-maintained. Process and organize shipments and transfers, manage stock levels, execute visual merchandising updates, and maintain stockroom cleanliness. Promote add-on products and gift cards, capture customer information where permitted, and respond confidently to customer requests while following Loss Prevention guidelines.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients warmly and professionally, anticipate needs, and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and follow Loss Prevention guidelines while supporting team/management.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience or sales), preferably in luxury retail; education and experience may be combined.
  • •Knowledge of fashion trends and marketplace competition.
  • •Knowledge of cash register systems and basic computer skills, including using iPad/laptop, Mobile POS, and Internet.
  • •Strong attention to detail and organizational skills.
  • •Ability to multitask in a fast-paced environment with excellent communication and customer service skills; strong English proficiency.
Experience:Luxury retail
Skills:Customer serviceCommunicationOrganizational skillsAttention to detailMultitasking
Languages:English
Tech Stack:POSCash register systemsIPadMobile POSInternetSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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