Content Risk Evaluation Specialist (Mandarin Speaking) - Safety Model Operations

TikTok
Singapore
Workplace: OnsiteFull timeFunction: Content & Editorial (Writing/Editing)Education: bachelorsSkills: ["Cross-department communication","Coordination","Responsibility","Learning ability","Pattern summarization"]

Build and evaluate Trust & Safety risk models and operational workflows within the Safety Model Operations team. Perform detailed content reviews, RCA, and KPI monitoring to ensure labeling accuracy and compliance. Identify explicit, implicit, and borderline content risks across UGC/PGC, handle emergent safety events, and produce risk assessment reports. Use content review and data analysis tools to improve model performance and recommend process optimizations.

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FursaFursa
TikTok
TikTok
1 month ago

Content Risk Evaluation Specialist (Mandarin Speaking) - Safety Model Operations

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Build and evaluate Trust & Safety risk models and operational workflows within the Safety Model Operations team. Perform detailed content reviews, RCA, and KPI monitoring to ensure labeling accuracy and compliance. Identify explicit, implicit, and borderline content risks across UGC/PGC, handle emergent safety events, and produce risk assessment reports. Use content review and data analysis tools to improve model performance and recommend process optimizations.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Content & Editorial (Writing/Editing)
Seniority: Entry level

Key Responsibilities

  • •Convert regulations, community standards, and platform policies into actionable guidelines and build a case database for consistent judgments.
  • •Monitor UGC and PGC to identify explicit, implicit, and borderline content risks and extract risk characteristics.
  • •Respond to emergent content safety risk events by defining issues, prioritizing actions, and driving the resolution loop with cross-department teams.
  • •Produce risk assessment reports to support optimizing platform rules and review strategies.
  • •Use content review tools, public opinion monitoring systems, and data analysis tools to implement risk prevention strategies and help improve model performance.

Key Requirements

  • •Bachelor’s degree or higher, preferably in journalism, sociology, or a related field.
  • •Strong ability to identify implicit content risks and understand regulations, community standards, and platform policies.
  • •Ability to summarize patterns and conduct content reviews with public opinion monitoring and common tools like Excel.
  • •Flexible thinking, strong responsibility, good cross-department coordination, and emergency response capabilities.
  • •Mandarin proficiency for daily liaison with the China team.
Experience:Internet content operationsContent reviewContent safety
Education:Bachelor's in journalism, sociology
Skills:Cross-department communicationCoordinationResponsibilityLearning abilityPattern summarization
Languages:Mandarin
Tech Stack:Excel

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn