Credit & Collection & Customer Relations Executive

Qureos
United Arab Emirates
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: bachelorsSkills: ["Communication","Interpersonal skills","Attention to detail","Organizational skills","Ability to work independently"]

Manage customer accounts by following up on outstanding invoices, conducting collection calls, and maintaining accurate statements of account. Handle customer inquiries via phone and email, resolve concerns related to payments and services, and provide clear guidance on procedures and policies. Support administration and data management through timely reporting and documentation, and assist the sales team with account information and relationship follow-ups while coordinating with Finance and other departments.

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FursaFursa
Qureos
Qureos
3 days ago

Credit & Collection & Customer Relations Executive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Manage customer accounts by following up on outstanding invoices, conducting collection calls, and maintaining accurate statements of account. Handle customer inquiries via phone and email, resolve concerns related to payments and services, and provide clear guidance on procedures and policies. Support administration and data management through timely reporting and documentation, and assist the sales team with account information and relationship follow-ups while coordinating with Finance and other departments.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit

Key Responsibilities

  • •Follow up with customers on outstanding invoices, overdue payments, and approved payment terms.
  • •Conduct professional collection calls and escalate long-outstanding or problematic accounts to management.
  • •Maintain accurate customer statements of account and records of collection activities and commitments.
  • •Handle customer inquiries and resolve concerns related to accounts, payments, orders, and services to ensure satisfaction.
  • •Prepare and maintain customer records, reports, and administrative documents, and support sales and internal department follow-ups.

Key Requirements

  • •Bachelor’s degree in Information Technology, Business Administration, Finance, Accounting, or a related field.
  • •Previous experience in credit and collections, customer service, administration, sales support, or financial services.
  • •Strong written and verbal English communication skills.
  • •Good knowledge of Microsoft Office and general computer applications.
  • •Strong data-entry and administrative skills with excellent interpersonal and customer service skills.
Education:Bachelor's
Skills:CommunicationInterpersonal skillsAttention to detailOrganizational skillsAbility to work independently
Languages:English
Tech Stack:Microsoft OfficeCRMERPAccountingDatabase systems

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn