Renewals Account Manager (Remote, JPN)
Crowdstrke
Tokyo
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Attention to detail","Organization","Prioritization","Independence"]Partner with Corporate Account Managers, Channel Partners, and customers to retain and expand recurring revenue through accurate, on-time renewal quoting. Build and present proposals, support pricing uplifts, and align entitlement vs. actual usage. Validate ACV/ARR data in Salesforce, research renewal history, qualify decision makers, manage complex co-term/true-up scenarios, and mitigate churn risks while coordinating support escalations and feedback to Product.

