Customer support technician Migdal Haemek

Applied Materials
Israel
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: ["Service oriented","Team player","Inter-personal skills","Analytical skills"]

Provide customer support for complex semiconductor equipment in a cleanroom environment, including installing and maintaining customer-purchased systems and performing preventive maintenance and troubleshooting. Work shifts, including nights and weekends, and occasionally support customers abroad while coordinating with global functions and development teams to deliver high-quality customer satisfaction. This physically demanding role involves substantial hands-on work, PPE use, and using technical and analytical skills to operate advanced multidisciplinary systems.

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Applied Materials
Applied Materials
2 months ago

Customer support technician Migdal Haemek

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Last checked: 18 hours agoStatus: Live

Job Summary

Provide customer support for complex semiconductor equipment in a cleanroom environment, including installing and maintaining customer-purchased systems and performing preventive maintenance and troubleshooting. Work shifts, including nights and weekends, and occasionally support customers abroad while coordinating with global functions and development teams to deliver high-quality customer satisfaction. This physically demanding role involves substantial hands-on work, PPE use, and using technical and analytical skills to operate advanced multidisciplinary systems.
Location: Israel
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Provide support for complex semiconductor systems in Israel and abroad.
  • •Install and implement multidisciplinary complex systems for customers.
  • •Perform preventive maintenance and troubleshooting.
  • •Define, document, and retain infrastructure and work processes.
  • •Install and maintain equipment in a cleanroom environment; work shifts including nights and weekends.
Travel: Extensive travel

Pay and Benefits

Perks:Travel Allowance

Key Requirements

  • •Technician or practical engineer in electronics or mechanics.
  • •Experience with electronic/mechanical equipment (advantage).
  • •Prior experience as technician or practical engineer (advantage).
  • •Willing to work in shifts.
  • •High level of English; service oriented and team player.
Experience:Semiconductor industryCleanroomSemiconductor equipment
Skills:Service orientedTeam playerInter-personal skillsAnalytical skills
Languages:English
Tech Stack:CleanroomRoboticsHand toolsPower toolsPersonal Protective Equipment (PPE)

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
Glassdoor
Glassdoor: 3.9
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