Operations Manager

Wahed Invest
Sharjah
Workplace: HybridFull timeFunction: Business OperationsExperience: 5-10 yearsSkills: ["Process-building","Problem ownership","Accuracy","Attention to detail","Cross-functional coordination"]

Lead the operational build-out of a values-based wealth management platform in the UAE, owning payments and banking integrations end to end. Drive launch readiness, testing, go-live, and post-launch monitoring while improving operating procedures, reconciliation routines, incident management, controls, and audit trails. Partner with Investments, Operations, Compliance, Risk, Legal, Finance, Product, Engineering, and external banking/payment/KYC partners to ensure operational quality, service levels, and continually strengthened workflows as the business scales.

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FursaFursa
Wahed Invest
Wahed Invest
1 month ago

Operations Manager

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Last checked: 12 hours agoStatus: Live

Job Summary

Lead the operational build-out of a values-based wealth management platform in the UAE, owning payments and banking integrations end to end. Drive launch readiness, testing, go-live, and post-launch monitoring while improving operating procedures, reconciliation routines, incident management, controls, and audit trails. Partner with Investments, Operations, Compliance, Risk, Legal, Finance, Product, Engineering, and external banking/payment/KYC partners to ensure operational quality, service levels, and continually strengthened workflows as the business scales.
Location: Sharjah
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead operational delivery of payments and banking initiatives/integrations with strong reconciliation and controls.
  • •Scope operational requirements and coordinate with Product and Engineering to drive end-to-end launches and integrations (readiness, testing, go-live, monitoring).
  • •Build and document scalable operating procedures, approvals, reconciliations, and audit trails to support growth.
  • •Develop scalable, well-controlled operational processes, reconciliation routines, incident management, and reporting; partner with Customer Support on escalations.
  • •Manage operational relationships with banking, payment, execution, custody, technology, and KYC partners, ensuring service levels and operational quality.

Key Requirements

  • •5–10 years across fintech/platform operations, wealth-management or investment operations, payments, or banking operations.
  • •Hands-on experience running operations for a digital platform, owning money flows, monitoring operational health, and resolving systemic issues.
  • •Experience leading integrations and product launches end to end, coordinating central/remote teams and external vendors to deadlines.
  • •Track record delivering operations in a regulated environment, with familiarity with UAE (onshore/DIFC/ADGM) and/or UK (FCA) frameworks.
  • •Ability to design and document operational processes, controls, and audit trails from scratch with exceptional accuracy and attention to detail.
Experience:5-10 yearsFintechWealth managementPaymentsBankingRegulated environmentsRobo-advisory
Skills:Process-buildingProblem ownershipAccuracyAttention to detailCross-functional coordination
Tech Stack:PaymentsBanking integrationsReconciliationControlsAudit trailsIncident managementKYCAutomationAI

Company Brief

Wahed Invest
Provides a Shariah-compliant robo-advisory platform offering halal investment portfolios, automated investing, and financial planning tools for Muslim and ethical investors across multiple markets.
Industry: Wealth Management
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: New York, United States
Founded: 2015
WebsiteLinkedIn