Senior Lead Systems Engineer, AI & Automation

Braze
Chicago
Full timeUSD 111,000 - 174,000 annuallyFunction: IT Operations (Systems/Network Admin)Skills: ["Technical leadership","Cross-functional collaboration","Systems thinking","Continuous improvement","Accountability"]

Design and build enterprise automation and integration solutions that connect SaaS platforms and modernize employee IT experiences. Lead complex initiatives across APIs, event-driven workflows, and conversational self-service, partnering with Security, Infrastructure, Product, and IT. Evaluate and implement emerging AI technologies (agents/LLM workflows, MCP integrations) and establish governance, documentation, and reusable automation frameworks to improve reliability, scalability, and operational efficiency.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Braze
Braze
23 hours ago

Senior Lead Systems Engineer, AI & Automation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Design and build enterprise automation and integration solutions that connect SaaS platforms and modernize employee IT experiences. Lead complex initiatives across APIs, event-driven workflows, and conversational self-service, partnering with Security, Infrastructure, Product, and IT. Evaluate and implement emerging AI technologies (agents/LLM workflows, MCP integrations) and establish governance, documentation, and reusable automation frameworks to improve reliability, scalability, and operational efficiency.
Location: Chicago
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Architect scalable enterprise integrations and automation that streamline business processes across SaaS platforms.
  • •Lead concept-to-delivery technical initiatives, building APIs, middleware, and event-driven workflows for seamless employee experiences.
  • •Develop conversational IT and self-service experiences that reduce reliance on ticket-based workflows and improve service delivery.
  • •Design resilient enterprise platform architectures that improve how systems communicate and operate, with maintainability and operational excellence in mind.
  • •Evaluate and implement emerging AI technologies (agentic workflows, LLM/MCP integrations) while partnering on governance, compliance, documentation, and operational processes.

Pay and Benefits

Salary: USD 111,000 - 174,000 annually
Perks:Health InsuranceDentalVisionRsusRetirementPaid LeaveLearning BudgetParental LeaveLife InsuranceDisability

Key Requirements

  • •8+ years designing enterprise-scale integrations and automation across modern SaaS environments.
  • •Strong software engineering experience building APIs, integrations, automation, or platform services.
  • •Proficiency in one or more languages such as Python, Go, TypeScript, or JavaScript.
  • •Experience with REST APIs, webhooks, OAuth, SCIM, GraphQL, and modern authentication standards.
  • •Familiarity with enterprise platforms such as Okta, Workday, Slack, Atlassian, GitHub, and Google Workspace (or similar).
Experience:SaaSEnterprise softwareEnterprise integrationsAI automation
Skills:Technical leadershipCross-functional collaborationSystems thinkingContinuous improvementAccountability
Languages:English
Tech Stack:PythonGoTypeScriptJavaScriptREST APIsWebhooksOAuthSCIMGraphQLSlackOktaWorkdayAtlassianGitHubGoogle WorkspaceMCPLLM-powered workflowsAI agentsTerraformInfrastructure as Code

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn