Escape of Water Specialist

Davies
Ontario
Workplace: HybridFull timeFunction: OtherSkills: ["Communication","Empathy","Attention to detail","Proactive","Adaptability"]

Handle escape of water insurance claims as the first point of contact for customers. You’ll liaise with customers, insurers, suppliers, and colleagues; analyse policy coverage; keep policyholders updated with clear correspondence; set up new claims and contractors; arrange payments and settlements as needed. Ensure claims are processed in line with contractual and regulatory requirements while contributing to team success in a fast-paced property claims environment.

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FursaFursa
Davies
Davies
2 days ago

Escape of Water Specialist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Handle escape of water insurance claims as the first point of contact for customers. You’ll liaise with customers, insurers, suppliers, and colleagues; analyse policy coverage; keep policyholders updated with clear correspondence; set up new claims and contractors; arrange payments and settlements as needed. Ensure claims are processed in line with contractual and regulatory requirements while contributing to team success in a fast-paced property claims environment.
Location: Ontario
Workplace: Hybrid
Employment Type: Full time

Key Responsibilities

  • •Liaise with customers, insurers, suppliers, and colleagues nationwide.
  • •Analyse policies to determine claim coverage and develop efficient claims processing strategies.
  • •Keep policyholders informed about claim progress through well-crafted correspondence.
  • •Set up new claims, appoint contractors, and update internal systems.
  • •Issue payments and arrange settlements as needed while ensuring compliance with contractual and regulatory requirements.

Pay and Benefits

Perks:PensionLife AssuranceCycle ToLease CarDental

Key Requirements

  • •Strong numeracy, literacy, and IT skills to support accurate claims handling and correspondence.
  • •Excellent attention to detail to ensure accuracy in policy analysis and processing.
  • •A proactive attitude with enthusiasm to drive positive change in a fast-paced environment.
  • •Confidence handling challenging conversations professionally with empathy and clear communication.
  • •Ability to collaborate effectively with customers, insurers, suppliers, and colleagues.
Skills:CommunicationEmpathyAttention to detailProactiveAdaptability

Company Brief

Davies
Davies is a specialist professional services and technology firm delivering claims, underwriting, and risk solutions to insurers, reinsurers, brokers and regulated businesses globally, with major capabilities in claims management, forensics, and digital transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: City of London, United Kingdom
Founded: 1968
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor