Sika

1 day ago

IT Digital & Support Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Design and deliver digital business solutions using Microsoft Power Platform, while creating Power BI dashboards and ensuring high data quality for key KPIs. Provide Level 1–2 IT support, troubleshoot hardware/software/network issues, manage help desk tickets within SLA, and support the Microsoft 365 environment. Handle Active Directory/Azure AD administration, updates, deployments, patching, and documentation, delivering onsite support across multiple company plants.

Location: Cairo

Workplace: Onsite

Employment Type: Full time · 12 months

Job Function: Product Management

Seniority: Entry level

Key Responsibilities

•Develop and maintain applications using Microsoft Power Platform and translate business needs into scalable digital solutions.
•Create and manage Power BI dashboards and reports, collaborating with stakeholders on KPIs and ensuring data quality.
•Provide Level 1 & 2 IT support, troubleshooting hardware, software, and network issues.
•Support Microsoft 365 and manage help desk tickets within SLA targets.
•Deliver onsite IT support across company plants, including Active Directory/Azure AD administration and system updates/patching.

Travel: Low travel

Key Requirements

•Bachelor’s degree in Engineering, Computer Science, IT, or a related discipline.
•Minimum 5 years in IT support and/or application development.
•Hands-on experience with Microsoft 365 and Power Platform development.
•Basic understanding of SQL and databases.
•Experience supporting corporate or industrial environments, ideally multi-site.

Experience:5+ yearsCorporate supportIndustrial supportMulti-site environment

Education:Bachelor's in Engineering, Computer Science, IT

Skills:Analytical thinkingProblem-solvingCommunicationPrioritizationCustomer service

Certifications:Microsoft Power PlatformMicrosoft AzureMicrosoft 365

Languages:English

Tech Stack:Microsoft Power PlatformMicrosoft 365Power BIActive DirectoryAzure ADSQLERPSAPMicrosoft DynamicsMobile app designAPIsTicketing systemsNetworkingAzure

Company Brief

Sika

Global specialty chemicals company supplying systems and products for bonding, sealing, damping, reinforcing and protecting in the construction and industrial sectors. Offers adhesives, sealants, concrete admixtures, and roofing systems worldwide.

Industry: Chemical Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Baar, Switzerland

Founded: 1910

Website LinkedIn

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Sika

1 day ago

IT Digital & Support Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Cairo

Workplace: Onsite

Employment Type: Full time · 12 months

Job Function: Product Management

Seniority: Entry level

Key Responsibilities

•Develop and maintain applications using Microsoft Power Platform and translate business needs into scalable digital solutions.
•Create and manage Power BI dashboards and reports, collaborating with stakeholders on KPIs and ensuring data quality.
•Provide Level 1 & 2 IT support, troubleshooting hardware, software, and network issues.
•Support Microsoft 365 and manage help desk tickets within SLA targets.
•Deliver onsite IT support across company plants, including Active Directory/Azure AD administration and system updates/patching.

Travel: Low travel

Key Requirements

•Bachelor’s degree in Engineering, Computer Science, IT, or a related discipline.
•Minimum 5 years in IT support and/or application development.
•Hands-on experience with Microsoft 365 and Power Platform development.
•Basic understanding of SQL and databases.
•Experience supporting corporate or industrial environments, ideally multi-site.

Experience:5+ yearsCorporate supportIndustrial supportMulti-site environment

Education:Bachelor's in Engineering, Computer Science, IT

Skills:Analytical thinkingProblem-solvingCommunicationPrioritizationCustomer service

Certifications:Microsoft Power PlatformMicrosoft AzureMicrosoft 365

Languages:English

Tech Stack:Microsoft Power PlatformMicrosoft 365Power BIActive DirectoryAzure ADSQLERPSAPMicrosoft DynamicsMobile app designAPIsTicketing systemsNetworkingAzure

Company Brief

Sika

Industry: Chemical Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Baar, Switzerland

Founded: 1910

Website LinkedIn