Clay

1 month ago

Manager, Enterprise Growth (Customer Success)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Lead and grow Clay’s Enterprise Growth Strategy team within Customer Success to drive revenue expansion, retention, and customer health. Build and coach a high-impact group of strategists, partner cross-functionally with Sales, Product, Engineering, and Marketing, and own senior customer relationships to deliver measurable value and scale our enterprise approach.

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Hire, develop, and lead a team of Enterprise Growth Strategists who embody Clay’s values — curiosity, creativity, and customer obsession.
•Foster a culture of learning, accountability, and excellence, where experimentation is encouraged and insights are shared freely.
•Motivate your team to build deep, trusted partnerships with customers, helping them define success and deliver measurable value.
•Own key customer relationships yourself — setting the bar for engagement, advocacy, and strategic influence.
•Partner cross-functionally with Sales, Product, Engineering, and Marketing to represent the voice of the customer and shape our roadmap around their needs.

Pay and Benefits

Salary: USD 190,000 - 230,000 annually

Key Requirements

•2+ years of experience leading teams in Customer Success, Account Management, or a similar customer growth function.
•5+ years in customer-facing roles (CSM, Account Manager, etc.) at a B2B SaaS company.
•A track record of driving revenue growth, expansion, and retention.
•A passion for coaching and developing others — you get energy from seeing your team thrive.
•Exceptional relationship-building and communication skills, across both customers and internal teams.

Experience:B2B SaaSCustomer successEnterprise growthGrowth strategyClay

Skills:LeadershipCommunicationCoachingRelationship-buildingStrategic thinking

Languages:English

Company Brief

Clay

Provides a go-to-market development environment combining AI agents and 100+ data integrations to help growth teams source, enrich, and act on customer data for personalized outreach, CRM enrichment, and automated GTM workflows.

Industry: Enterprise Software

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series B

Headquarters: New York, United States

Founded: 2019

Website LinkedIn

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Clay

1 month ago

Manager, Enterprise Growth (Customer Success)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Hire, develop, and lead a team of Enterprise Growth Strategists who embody Clay’s values — curiosity, creativity, and customer obsession.
•Foster a culture of learning, accountability, and excellence, where experimentation is encouraged and insights are shared freely.
•Motivate your team to build deep, trusted partnerships with customers, helping them define success and deliver measurable value.
•Own key customer relationships yourself — setting the bar for engagement, advocacy, and strategic influence.
•Partner cross-functionally with Sales, Product, Engineering, and Marketing to represent the voice of the customer and shape our roadmap around their needs.

Pay and Benefits

Salary: USD 190,000 - 230,000 annually

Key Requirements

•2+ years of experience leading teams in Customer Success, Account Management, or a similar customer growth function.
•5+ years in customer-facing roles (CSM, Account Manager, etc.) at a B2B SaaS company.
•A track record of driving revenue growth, expansion, and retention.
•A passion for coaching and developing others — you get energy from seeing your team thrive.
•Exceptional relationship-building and communication skills, across both customers and internal teams.

Experience:B2B SaaSCustomer successEnterprise growthGrowth strategyClay

Skills:LeadershipCommunicationCoachingRelationship-buildingStrategic thinking

Languages:English

Company Brief

Clay

Industry: Enterprise Software

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series B

Headquarters: New York, United States

Founded: 2019

Website LinkedIn