NTT

3 months ago

Lead Inside Sales Client Manager

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Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Drive inside sales growth for assigned client accounts by uncovering needs, articulating value, and expanding foundational solutions through programmatic and digital engagement. Manage relationships to minimize churn, maximize retention, and improve client satisfaction across the buying lifecycle. Use sales tools and methodologies to run account lists, pipelines, forecasts, quotes, and order close processes while serving as an informal team lead and meeting bilingual (Japanese/English) requirements.

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Manage and grow relationships in assigned accounts, driving expansion and renewals across solutions while minimizing churn and maximizing retention.
•Mine for new sales opportunities within an assigned account list using proactive and systematic approaches to understand explicit and implicit client needs.
•Generate demand by helping clients identify current needs and articulating how company services and solutions add value.
•Use company sales tools and methodologies to manage accounts, opportunities, pipelines, and forecasts; present offerings and communicate quotes to obtain sales orders.
•Comply with governance and compliance standards, adhere to finance standards and procedures, and escalate identified problems for investigation and resolution.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveLife InsuranceDisability Coverage

Key Requirements

•Native-level proficiency in Japanese and effective communication in English for internal and external coordination.
•Significant demonstrated experience in a similar role and significant sales and client engagement experience.
•Significant demonstrated experience negotiating with clients and vendor, and analyzing commercial information.
•Basic understanding of IT infrastructure (e.g., data centers, networks).
•Proficiency in Microsoft Office (Excel, PowerPoint, Word) and willingness to learn and use sales tools such as Salesforce.

Skills:Sales business acumenClient engagement and managementNegotiationCommunicationOrganizational skills

Languages:JapaneseEnglish

Tech Stack:SalesforceMicrosoft OfficeExcelPowerPointWord

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT