Sales & Service Manager - Valley Fair

Alo Yoga
Santa Clara
Workplace: OnsiteFull timeFunction: SalesExperience: 3-5 yearsSkills: ["Communication","Leadership","Problem-solving","Customer service","Relationship management"]

Lead store sales and service operations to deliver exceptional guest experiences and meet sales targets in a fast-paced retail environment. Partner with the General Manager to execute the Sales & Service strategy, coach the team, ensure floor coverage and brand alignment, and continuously improve guest connections and product education.

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Alo Yoga
Alo Yoga
3 months ago

Sales & Service Manager - Valley Fair

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead store sales and service operations to deliver exceptional guest experiences and meet sales targets in a fast-paced retail environment. Partner with the General Manager to execute the Sales & Service strategy, coach the team, ensure floor coverage and brand alignment, and continuously improve guest connections and product education.
Location: Santa Clara
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps.
  • •Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.
  • •Continue to build the client relationship daily with our customers.
  • •Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
  • •Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team.

Pay and Benefits

Perks:Employee Discount401kClothing AllowanceFree YogaHealth Insurance

Key Requirements

  • •3-5 years of retail or related industry leadership experience
  • •Strong interpersonal and communication skills, both verbal and written
  • •Experience leading a Sales & Service team with coaching/feedback
  • •Ability to develop workforce solutions and lead selling initiatives
  • •Proficiency with MS Office and ability to analyze sales data
Experience:3-5 yearsRetailLeadershipSalesGuest experience
Skills:CommunicationLeadershipProblem-solvingCustomer serviceRelationship management
Languages:English
Tech Stack:MS OfficeSales analyticsData analysis

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn