Lead Production Technician
Dublin
Workplace: OnsiteFull timeFunction: Manufacturing & Production OperationsEducation: bachelorsSkills: ["Hands-on test and fault-finding","Problem-solving","Ownership","Documentation","Stakeholder communication"]Own the end-to-end RMA returns and repairs process for Voyager products, handling in/out processing, functional testing, troubleshooting, repair reporting, and return shipment. Build and lead the RMA function and team from scratch—setting up processes, tooling, metrics, and coaching. Maintain accurate RMA data and documentation in SAP, produce customer-facing repair outputs, track turnaround time, and keep customers and internal stakeholders aligned throughout.
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