Senior Account Manager, Retail Media

Instacart
Ontario, Alberta, British Columbia, Nova Scotia
Workplace: RemoteFull timeCAD 151,000 - 159,500 annuallyFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Communication","Project management","Program management","Cross-functional collaboration","Executive-level presentation"]

Own a portfolio of enterprise retail partners for Carrot Ads, guiding them from onboarding through ongoing growth. You’ll train partners on campaign tooling, demand sourcing, reporting, and invoicing, build feedback loops from KPI data, and drive adoption of expanded placements and new product capabilities. Strengthen the account management practice with sharper playbooks and QBRs, and serve as the connective tissue across cross-functional teams to improve partner revenue, product adoption, and go-to-market signals.

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FursaFursa
Instacart
Instacart
16 hours ago

Senior Account Manager, Retail Media

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Last checked: 13 hours agoStatus: Live

Job Summary

Own a portfolio of enterprise retail partners for Carrot Ads, guiding them from onboarding through ongoing growth. You’ll train partners on campaign tooling, demand sourcing, reporting, and invoicing, build feedback loops from KPI data, and drive adoption of expanded placements and new product capabilities. Strengthen the account management practice with sharper playbooks and QBRs, and serve as the connective tissue across cross-functional teams to improve partner revenue, product adoption, and go-to-market signals.
Location: Ontario, Alberta, British Columbia, Nova Scotia
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own an end-to-end portfolio of enterprise retail partners for Carrot Ads, from onboarding through growth.
  • •Onboard new partners with training on campaign tooling, demand sourcing, reporting, and invoicing so they ramp successfully.
  • •Drive adoption of expanded placements and new product capabilities by building clear incremental revenue cases.
  • •Build feedback loops from partner KPI data to improve product teams’ decisions and partner outcomes.
  • •Improve account management practice through tighter playbooks, compelling QBRs, and cross-functional coordination.

Pay and Benefits

Salary: CAD 151,000 - 159,500 annually
Equity and Bonus:Equity
Perks:Equity

Key Requirements

  • •5+ years in account management (or related), with experience in ad tech, publishers, or retail media.
  • •Proven experience supporting enterprise advertising solutions and managing complex partner relationships end-to-end.
  • •Strong technical acumen to understand and explain retail media product capabilities to partners.
  • •Proficient in data analysis to derive actionable insights and make strategic recommendations from partner KPIs.
  • •Comfort with billing, invoicing, and revenue reconciliation workflows in partnership with Finance.
Experience:5+ yearsAd techPublishersRetail mediaAdvertisingGroceryE-commerce
Skills:CommunicationProject managementProgram managementCross-functional collaborationExecutive-level presentation

Company Brief

Instacart
Operates an online grocery marketplace connecting customers with personal shoppers and local retailers for grocery delivery and pickup. Provides technology, logistics, and advertising solutions to supermarkets and consumer packaged goods brands.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2012
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn