Partners Success – Mid-Senior

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Last checked: 3 hours agoStatus: Live

Job Summary

Join the partner success team in Egypt to manage and support partner accounts in the education sector. Drive successful onboarding, adoption, and ongoing usage of the Classera LMS, acting as the main point of contact for partners and educational institutions. Coordinate with internal teams to resolve needs and ensure service quality, monitor partner satisfaction, and provide training and enablement to improve partner experience and platform adoption.

Location: Cairo

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Manage and support partner accounts within the education sector.
•Ensure successful onboarding, adoption, and continuous usage of Classera LMS.
•Act as the main point of contact for partners and educational institutions.
•Follow up on partner needs, issues, and requests to ensure timely resolution, coordinating with internal teams for support and service quality.
•Monitor partner satisfaction, provide regular updates to management, and support training and enablement sessions when needed.

Key Requirements

•Be based in Egypt.
•3+ years of experience in e-learning, LMS, EdTech, partner success, customer success, or account management.
•Strong English communication skills.
•Experience in client-facing roles, preferably within the education sector.
•Strong follow-up, communication, and problem-solving skills.

Experience:3+ yearsE-learningLMSEdTech

Skills:CommunicationProblem-solvingStakeholder managementFollow-up

Languages:English

Tech Stack:Classera LMS

Company Brief

Classera

Website

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Classera

4 weeks ago

Partners Success – Mid-Senior

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Cairo

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Manage and support partner accounts within the education sector.
•Ensure successful onboarding, adoption, and continuous usage of Classera LMS.
•Act as the main point of contact for partners and educational institutions.
•Follow up on partner needs, issues, and requests to ensure timely resolution, coordinating with internal teams for support and service quality.
•Monitor partner satisfaction, provide regular updates to management, and support training and enablement sessions when needed.

Key Requirements

•Be based in Egypt.
•3+ years of experience in e-learning, LMS, EdTech, partner success, customer success, or account management.
•Strong English communication skills.
•Experience in client-facing roles, preferably within the education sector.
•Strong follow-up, communication, and problem-solving skills.

Experience:3+ yearsE-learningLMSEdTech

Skills:CommunicationProblem-solvingStakeholder managementFollow-up

Languages:English

Tech Stack:Classera LMS

Company Brief

Classera

Website