Patient Administrator (Mediclinic Airport Road Hospit, Abu Dhabi, AE, 48481)

Mediclinic
Abu Dhabi
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Customer service","Computer literacy","Numerical literacy","Policy compliance","Attention to detail"]

Manage patient appointment scheduling and registration to support timely, high-quality care. Handle medical insurance processing and related tasks, and manage billing and cash-up activities. Deliver consistently strong patient/customer service by following hospital policies and emergency codes, using hospital information systems and CRM tools to ensure accurate, efficient front-office operations.

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FursaFursa
Mediclinic
Mediclinic
13 hours ago

Patient Administrator (Mediclinic Airport Road Hospit, Abu Dhabi, AE, 48481)

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Manage patient appointment scheduling and registration to support timely, high-quality care. Handle medical insurance processing and related tasks, and manage billing and cash-up activities. Deliver consistently strong patient/customer service by following hospital policies and emergency codes, using hospital information systems and CRM tools to ensure accurate, efficient front-office operations.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Manage patient appointment scheduling and registration efficiently.
  • •Process medical insurance and related tasks.
  • •Handle billing and cash-up processes.
  • •Meet customer service expectations by improving the quality of patient service.
  • •Use company policies and emergency codes to support safe, accurate patient administration.

Key Requirements

  • •Completed secondary school education (Grade 12).
  • •2-3 years’ experience in a customer services role, preferably in the healthcare industry.
  • •Experience in a Contact Centre or Healthcare environment.
  • •Proficiency with MS Office applications.
  • •Knowledge of medical insurance terminologies and patient scheduling/registration processes.
Experience:Healthcare
Education:High School
Skills:Customer serviceComputer literacyNumerical literacyPolicy complianceAttention to detail
Tech Stack:MS OfficeCRMHospital information systems

Company Brief

Mediclinic
Part of Mediclinic International, Mediclinic Middle East operates hospitals and clinics across the UAE, delivering specialist acute care, outpatient services and multi-disciplinary treatment across Dubai, Abu Dhabi, Al Ain and Al Dhafra.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1983
Glassdoor
Glassdoor: 3.9
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