Product and Privacy Counsel

Dialpad
San Ramon
Workplace: OnsiteFull timeUSD 169,000 - 214,000 annuallyFunction: Quality & Regulatory (Non-Software)Experience: 8+ yearsEducation: professionalSkills: ["Cross-functional collaboration","Communication","Regulatory judgment","Stakeholder management"]

Own legal strategy at the intersection of product innovation, privacy, and regulatory compliance for AI-powered communications. Counsel Product, Engineering, Security, and go-to-market teams on privacy-by-design, AI governance, and global regulatory risk. Support GDPR/CCPA/HIPAA programs, data incident response, and telecom compliance (FCC/TCPA/911/USF). Partner on ISO 27001/SOC 2/PCI/HIPAA and privacy-enhancing controls, while enabling enterprise marketing and commercial transactions and scaling legal operations.

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FursaFursa
Dialpad
Dialpad
4 months ago

Product and Privacy Counsel

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Last checked: 11 hours agoStatus: Live

Job Summary

Own legal strategy at the intersection of product innovation, privacy, and regulatory compliance for AI-powered communications. Counsel Product, Engineering, Security, and go-to-market teams on privacy-by-design, AI governance, and global regulatory risk. Support GDPR/CCPA/HIPAA programs, data incident response, and telecom compliance (FCC/TCPA/911/USF). Partner on ISO 27001/SOC 2/PCI/HIPAA and privacy-enhancing controls, while enabling enterprise marketing and commercial transactions and scaling legal operations.
Location: San Ramon
Workplace: Onsite
Employment Type: Full time
Job Function: Quality & Regulatory (Non-Software)
Seniority: Mid level

Key Responsibilities

  • •Advise Product and Engineering on privacy-by-design, AI governance, and regulatory risk across the product lifecycle, including legal frameworks for AI training data and model governance.
  • •Support global privacy compliance (GDPR/UK GDPR, CCPA/CPRA, HIPAA), including DSAR program management, DPIAs and RoPAs, and breach response notifications.
  • •Advise on federal and state telecom regulations (FCC, TCPA, 911, USF), track international developments, and handle CALEA readiness and law enforcement requests.
  • •Partner with Security and GRC teams on certifications (ISO 27001, SOC 2, PCI, HIPAA) and help design privacy-enhancing controls such as redaction, anonymization, and access governance.
  • •Enable enterprise marketing and commercial transactions by handling DPA/BAA negotiations and advising on marketing compliance (TCPA, CIPA, web tracking, consent signals, and digital advertising practices).

Pay and Benefits

Salary: USD 169,000 - 214,000 annually

Key Requirements

  • •J.D. from an ABA-accredited law school and active bar membership in 1+ U.S. states.
  • •8+ years of relevant legal experience, including technology or privacy practice and in-house experience at a SaaS or technology company.
  • •Deep expertise in GDPR, CCPA/CPRA, and HIPAA, including privacy-by-design and cross-border data transfers.
  • •Familiarity with AI legal frameworks (EU AI Act, US state AI legislation, FTC priorities).
  • •Experience communicating complex legal concepts to non-legal audiences and advising Product and Engineering teams on product, privacy, and regulatory matters.
Experience:8+ yearsSaaSTechnologyAIPrivacyTelecom
Education:Professional (JD, MD, etc.)
Skills:Cross-functional collaborationCommunicationRegulatory judgmentStakeholder management
Certifications:CIPP/USCIPP/EISO 27001SOC 2PCIHIPAA
Languages:English

Company Brief

Dialpad
Provides cloud-based business communications platform offering voice, video, messaging, contact center, and AI-driven call intelligence to help teams communicate and collaborate across devices and locations.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn