Client Manager

Aon
Melbourne
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Client relationship management","Cross-selling","Negotiation","Communication","Business development","Resilience","Outcome focus"]

Own end-to-end service delivery for a portfolio of Global & Corporate clients, supporting renewals, claims, global program needs, and daily client service. Build meaningful relationships with two ASX 100 clients and drive growth by cross-selling, handling large claims, and supporting client profitability objectives. Work in a hybrid setup with support from a multinational program expert and a broader ecosystem of colleagues.

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FursaFursa
Aon
Aon
2 days ago

Client Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own end-to-end service delivery for a portfolio of Global & Corporate clients, supporting renewals, claims, global program needs, and daily client service. Build meaningful relationships with two ASX 100 clients and drive growth by cross-selling, handling large claims, and supporting client profitability objectives. Work in a hybrid setup with support from a multinational program expert and a broader ecosystem of colleagues.
Location: Melbourne
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Provide end-to-end client management across renewals, claims, global program, and daily service needs.
  • •Deliver exceptional service for two ASX 100 Global & Corporate clients and delight stakeholders.
  • •Manage ongoing service delivery with support from strategic and operational colleagues, including a multinational program expert.
  • •Drive growth through cross-selling and business development activities within the client portfolio.
  • •Apply an understanding of client profitability to inform service delivery and relationship strategy.

Key Requirements

  • •Proven success servicing an insurance client portfolio with extensive insurance market experience.
  • •Strong technical understanding of a broad range of insurance products and risk solutions.
  • •Experience handling large claims and delivering retail client and multinational service delivery.
  • •Excellent client relationship management skills, including attracting, retaining, and growing clients.
  • •Demonstrated competency in Microsoft Word, Excel, and PowerPoint.
Experience:InsuranceRisk managementClaims handlingMultinational service delivery
Skills:Client relationship managementCross-sellingNegotiationCommunicationBusiness developmentResilienceOutcome focus
Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft PowerPoint

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor