Client Relationship Consultant 2 (Banker) Akron OH Ellet

U.S. Bancorp
United States
Full timeUSD 20.25 - 24.75Function: Customer Success & Account ManagementEducation: high_schoolSkills: ["Customer service","Relationship building","Interpersonal skills","Communication","Recommendation skills"]

Build and foster client relationships through proactive outreach and follow-up, advising customers on their banking needs across in-person, by-appointment, and virtual channels. Maintain knowledge of consumer and business products (including digital and self-service), provide an optimal client experience, and process basic transactions. Open new consumer and business accounts, complete service requests, and submit credit applications, while educating clients on emerging digital tools and ensuring operational accuracy.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
5 days ago

Client Relationship Consultant 2 (Banker) Akron OH Ellet

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Build and foster client relationships through proactive outreach and follow-up, advising customers on their banking needs across in-person, by-appointment, and virtual channels. Maintain knowledge of consumer and business products (including digital and self-service), provide an optimal client experience, and process basic transactions. Open new consumer and business accounts, complete service requests, and submit credit applications, while educating clients on emerging digital tools and ensuring operational accuracy.
Location: United States
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Engage customers via multiple channels (in-person, by appointment, and virtually) to provide counsel aligned to their banking needs.
  • •Proactively outreach and follow up, asking questions and learning about client needs and preferred banking channels.
  • •Educate clients on deposit and loan products and services, and recommend solutions based on client goals.
  • •Maintain working knowledge of consumer and business banking products, including digital products and self-service technologies.
  • •Open new consumer and business accounts, complete service requests, submit credit applications, and ensure operational excellence and accuracy.

Pay and Benefits

Salary: USD 20.25 - 24.75
Perks:Health InsuranceDentalVision401kLife InsurancePaid Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 3 to 4 years of retail banking experience or a combination of experience and training.
  • •Ability to build and foster relationships with clients through proactive outreach and follow-up.
  • •Ability to effectively engage and communicate with clients.
  • •Must complete and maintain NMLS registration under the S.A.F.E. Act and Regulation Z, including passing required background and credit checks.
Experience:Retail bankingFinancial services
Education:High School
Skills:Customer serviceRelationship buildingInterpersonal skillsCommunicationRecommendation skills
Licenses:NMLS

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor