Pharmacy Representative II, Remote

NTT
United States
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Attention to detail","Problem-solving","Communication"]

Support Medicare members and prescribing providers by processing coverage-related requests through phone and fax workflows. Handle accurate case setup, review, outreach, documentation, and timely resolution while meeting Medicare/CMS timelines and internal quality standards. Use a modularized training approach to learn and practice end-to-end skills before transitioning to production work in a regulated, fast-paced environment.

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FursaFursa
NTT
NTT
1 month ago

Pharmacy Representative II, Remote

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 days agoStatus: Live

Job Summary

Support Medicare members and prescribing providers by processing coverage-related requests through phone and fax workflows. Handle accurate case setup, review, outreach, documentation, and timely resolution while meeting Medicare/CMS timelines and internal quality standards. Use a modularized training approach to learn and practice end-to-end skills before transitioning to production work in a regulated, fast-paced environment.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Support Medicare members, prescribers, and providers by processing coverage-related requests.
  • •Manage inbound and outbound phone interactions and fax-based casework to resolve requests.
  • •Perform accurate case setup, review, outreach, and documentation for each request.
  • •Resolve cases within Medicare guidelines, CMS-mandated timelines, and internal quality standards.
  • •Progress through modularized training to learn and apply end-to-end skills before full production work.

Key Requirements

  • •Process Medicare coverage-related requests accurately across phone and fax-based casework.
  • •Demonstrate strong attention to detail and professional verbal and written communication skills.
  • •Solve problems effectively in a highly regulated, fast-paced environment.
  • •Ensure work is completed according to Medicare guidelines, CMS-mandated timelines, and internal quality standards.
  • •Complete modularized training to build end-to-end operational skills before transitioning to production work.
Experience:Medicare
Skills:Attention to detailProblem-solvingCommunication

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn