Fiserv

6 days ago

Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Coordinate payment facilitator and marketplace registration activity for clients by managing submissions, reviews, renewals, and issue resolution across internal and external partners. Partner with sales, compliance, card brands, and sponsor/acquiring banks to gather documentation, complete annual reviews, monitor registration status and non-compliance, and respond to inquiries within SLA timeframes. Improve processes by reviewing card brand rules and updating procedures, while supporting audits across sponsor banks.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Manage payment facilitator and marketplace registration activities, including reviews, research, submissions, follow-ups, and escalations.
•Partner with sales, compliance, card brands, acquiring banks, sponsor banks, and clients to collect information and documentation for registrations and annual reviews.
•Complete annual reviews for registered payment facilitators and support yearly audits across sponsor banks.
•Monitor registration status, non-compliance, and reporting requirements; provide updates to internal teams and external partners.
•Review card brand rules and internal procedures, identify gaps, and update process documentation and reference materials.

Travel: Low travel

Pay and Benefits

Salary: USD 75,000 - 108,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionLifeDisability Insurance401kLearning BudgetParental LeaveTuition Assistance

Key Requirements

•6+ years of experience in payments, merchant acquiring, compliance operations, risk operations, or registration operations supporting client-facing processes.
•6+ years working with card brand rules, sponsor bank requirements, acquiring bank processes, or payment facilitator registration activities.
•6+ years researching operational issues, managing escalations, and coordinating stakeholders to meet SLA requirements.
•Experience preparing reporting, maintaining procedures, and supporting audits, annual reviews, or compliance monitoring activities.
•Bachelor's degree or higher in business, finance, operations, compliance, or related field (or equivalent education and experience).

Experience:FintechPaymentsMerchant acquiringCompliance operationsRisk operations

Education:Bachelor's

Skills:Stakeholder managementRelationship buildingIssue resolutionProcess improvement

Eligibility

Visa:F-1H-1BH-2TN

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fiserv

Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Brookfield, United States

Founded: 1984

Website LinkedIn

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Fiserv

6 days ago

Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Manage payment facilitator and marketplace registration activities, including reviews, research, submissions, follow-ups, and escalations.
•Partner with sales, compliance, card brands, acquiring banks, sponsor banks, and clients to collect information and documentation for registrations and annual reviews.
•Complete annual reviews for registered payment facilitators and support yearly audits across sponsor banks.
•Monitor registration status, non-compliance, and reporting requirements; provide updates to internal teams and external partners.
•Review card brand rules and internal procedures, identify gaps, and update process documentation and reference materials.

Travel: Low travel

Pay and Benefits

Salary: USD 75,000 - 108,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionLifeDisability Insurance401kLearning BudgetParental LeaveTuition Assistance

Key Requirements

•6+ years of experience in payments, merchant acquiring, compliance operations, risk operations, or registration operations supporting client-facing processes.
•6+ years working with card brand rules, sponsor bank requirements, acquiring bank processes, or payment facilitator registration activities.
•6+ years researching operational issues, managing escalations, and coordinating stakeholders to meet SLA requirements.
•Experience preparing reporting, maintaining procedures, and supporting audits, annual reviews, or compliance monitoring activities.
•Bachelor's degree or higher in business, finance, operations, compliance, or related field (or equivalent education and experience).

Experience:FintechPaymentsMerchant acquiringCompliance operationsRisk operations

Education:Bachelor's

Skills:Stakeholder managementRelationship buildingIssue resolutionProcess improvement

Eligibility

Visa:F-1H-1BH-2TN

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fiserv

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Brookfield, United States

Founded: 1984

Website LinkedIn