Customer Engineer-DDP

Applied Materials
Shanghai
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 4-7 yearsEducation: associatesSkills: ["Communication","Training","Mentoring"]

Install, maintain, and upgrade customer equipment while using basic diagnostic techniques to resolve technical issues. Work with Senior Field Service Engineers and customers to understand roadmaps and process flows, and train/mentor junior field engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, coordinating directly with customers and meeting on-site safety and environmental requirements.

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Applied Materials
Applied Materials
4 days ago

Customer Engineer-DDP

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Last checked: 1 hour agoStatus: Live

Job Summary

Install, maintain, and upgrade customer equipment while using basic diagnostic techniques to resolve technical issues. Work with Senior Field Service Engineers and customers to understand roadmaps and process flows, and train/mentor junior field engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, coordinating directly with customers and meeting on-site safety and environmental requirements.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment
  • •Use basic diagnostic techniques to assess equipment and address technical issues with assistance
  • •Collaborate with Senior Field Service Engineers and/or customers to understand roadmaps, process flows, and requirements
  • •Train and mentor junior Field Service Engineers
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
Travel: Medium travel

Pay and Benefits

Perks:Learning BudgetTravel AllowanceEmployee Assistance

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or trade certification
  • •4-7 years of work experience in the semiconductor industry or other equipment support industry
  • •Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
  • •Strong knowledge of hand tools, including digital multimeters
  • •Effective written and verbal communication skills
Experience:4-7 yearsSemiconductorEquipment support
Education:Associate's
Skills:CommunicationTrainingMentoring
Licenses:Valid driver’s license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimetersHand toolsPneumaticsHydraulicsVacuumPlasmaElectrical systemsGas systemsThermodynamics

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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