Head of Data Operations

Multiverse
London
Workplace: HybridFull timeFunction: Administration & Executive AssistanceExperience: 6+ yearsSkills: ["Communication","Leadership","Problem-solving","Stakeholder management","Agile","Project management"]

As Head of Data Operations, you will be the operational backbone of Multiverse's Data & Insight team, ensuring projects are well planned, properly resourced and delivered on time. You will directly manage Analytics Engineers and Analytics Developers, coordinate cross-functional work, and drive scalable processes, ceremonies and planning across a fast-moving data organization.

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FursaFursa
Multiverse
Multiverse
1 month ago

Head of Data Operations

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Last checked: 5 hours agoStatus: Live

Job Summary

As Head of Data Operations, you will be the operational backbone of Multiverse's Data & Insight team, ensuring projects are well planned, properly resourced and delivered on time. You will directly manage Analytics Engineers and Analytics Developers, coordinate cross-functional work, and drive scalable processes, ceremonies and planning across a fast-moving data organization.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Director level

Key Responsibilities

  • •Own D&I's operational planning process — ensuring projects and deliverables are properly scoped, clearly defined and appropriately resourced.
  • •Translate roadmap priorities into well-structured plans with clear owners, timelines and dependencies, in collaboration with the Director of Data Engineering and Domain D&I Leads.
  • •Monitor progress against project milestones, proactively identify risks, flag blockers and coordinate solutions to keep work on track.
  • •Manage team capacity across Analytics Engineers and Analytics Developers — driving optimal allocation and dynamic reallocation of resources as priorities evolve.
  • •Drive D&I's team ceremonies (sprint planning, standups, retrospectives, quarterly planning) and triage inbound support requests, ensuring timely resolution and effective cross-functional coordination.

Pay and Benefits

Perks:Health InsuranceGym MembershipLife InsuranceRemote WorkWellness Stipend

Key Requirements

  • •6+ years of experience in data, analytics or technical operations within a fast-growing tech scale-up or similar environment.
  • •2+ years directly managing and developing technical teams (e.g. Analytics Engineers, BI Developers or similar).
  • •Proven track record of owning delivery planning and operational coordination within a data or engineering function.
  • •Strong experience running team ceremonies and agile-style processes effectively.
  • •Hands-on experience with project management tooling such as Asana, Jira or similar; excellent communication and cross-functional collaboration.
Experience:6+ yearsEdtechData analyticsTech education
Skills:CommunicationLeadershipProblem-solvingStakeholder managementAgileProject management
Languages:English
Tech Stack:AsanaJiraData toolingAnalytics workflows

Company Brief

Multiverse
Multiverse provides apprenticeship and upskilling programs combining human coaching with AI to train employees in data, tech and AI skills, partnering with large organisations to deliver on-the-job learning and career mobility.
Industry: Corporate Training
Company Size: Enterprise (1,001+ employees)
Revenue: USD 50M to 100M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: London, United Kingdom
Founded: 2016
Glassdoor
Glassdoor: 2.9
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