Field Service Engineer (担当：MA/US、勤務地：広島支店)

Philips
Japan
Workplace: OnsiteFull timeJPY 4,500,000 - 5,800,000 annuallyFunction: Field Service, Maintenance & Skilled TradesSkills: ["Teamwork","Proactive mindset","Issue escalation","Communication","Continuous improvement"]

Install, maintain, inspect, and repair Philips medical imaging and patient monitoring equipment (e.g., MRI/CT/X-ray/ultrasound and patient monitors). Provide customer-facing service that helps clinicians and patients use the products safely and confidently. Handle urgent and scheduled repairs, escalate customer issues effectively, report and propose actions quickly, and continuously improve both your service skills and device technical capability, while supporting technical training for service engineers.

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FursaFursa
Philips
Philips
1 month ago

Field Service Engineer (担当：MA/US、勤務地：広島支店)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 32 days agoStatus: Live

Job Summary

Install, maintain, inspect, and repair Philips medical imaging and patient monitoring equipment (e.g., MRI/CT/X-ray/ultrasound and patient monitors). Provide customer-facing service that helps clinicians and patients use the products safely and confidently. Handle urgent and scheduled repairs, escalate customer issues effectively, report and propose actions quickly, and continuously improve both your service skills and device technical capability, while supporting technical training for service engineers.
Location: Japan
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Perform installation, routine inspections, and repairs (urgent and scheduled) for medical equipment.
  • •Escalate customer problems quickly and effectively.
  • •Provide timely reports and proposals to customers and internal teams.
  • •Train and develop the technical and interpersonal skills needed for service engineers’ work.
  • •Identify and report equipment safety issues based on quality policies, and propose maintenance/repair to customers and handle repair requests.

Pay and Benefits

Salary: JPY 4,500,000 - 5,800,000 annually
Perks:Paid LeaveHealth InsuranceRetirement

Key Requirements

  • •Experience in customer support using technical skills, field service, or sales engineering.
  • •Comfort working with transfers (willing to relocate; allowances provided).
  • •A valid driver’s license.
  • •Ability to collaborate and coordinate schedules within your team and with sales/headquarters.
  • •A science/engineering background; especially those who studied electricity/electronics, mechanical, or medical technology (associate/vocational/college graduates welcomed).
Experience:Medical devicesHealthcareField service
Education:
Skills:TeamworkProactive mindsetIssue escalationCommunicationContinuous improvement
Licenses:Driver's license
Languages:JapaneseEnglish

Company Brief

Philips
Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 1891
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn