Sales & Service Lead - Westfield Topanga

Alo Yoga
United States
Workplace: OnsiteFull timeUSD 22 - 26 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision making","Feedback orientation","Communication","Team leadership"]

Lead guest experience on the sales floor by coaching the team, assessing guest connection, and delivering guest education and interaction. Drive engagement and results by analyzing reports, supporting action plans, and ensuring strong sales floor coverage through workforce solutions. Partner with Operations and Visual leads to manage operational needs like budgets, expenses, inventory control, vendor relationships, technology, and facilities. Oversee Sales & Service Associates and Cashiers, including recruitment and development.

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Alo Yoga
Alo Yoga
1 month ago

Sales & Service Lead - Westfield Topanga

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Lead guest experience on the sales floor by coaching the team, assessing guest connection, and delivering guest education and interaction. Drive engagement and results by analyzing reports, supporting action plans, and ensuring strong sales floor coverage through workforce solutions. Partner with Operations and Visual leads to manage operational needs like budgets, expenses, inventory control, vendor relationships, technology, and facilities. Oversee Sales & Service Associates and Cashiers, including recruitment and development.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead an exceptional guest experience by assessing guest connection and providing technical product education while coaching team members
  • •Build and maintain daily client relationships with customers
  • •Analyze reports to strategize, deliver results, and support action plans in deficient areas
  • •Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives throughout the store
  • •Directly oversee Sales & Service Associates and Cashiers, including recruitment, development, and performance feedback

Pay and Benefits

Salary: USD 22 - 26 hourly
Perks:Health InsuranceDentalVision401kClothing AllowanceRemote WorkEmployee Discount

Key Requirements

  • •2+ years of prior work experience in a client-centric, sales environment
  • •Proven leadership capabilities with excellent decision-making
  • •Values feedback and is receptive to receiving and providing feedback
  • •High-energy, upbeat, enthusiastic; able to integrate fun and work
  • •Excellent interpersonal and written communication skills
Experience:2+ years
Skills:LeadershipDecision makingFeedback orientationCommunicationTeam leadership
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn