Manager, Settlement Operations
Mastercard
Bogotá
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3-5 yearsEducation: bachelorsSkills: ["Analytical thinking","Detail orientation","Problem-solving","Cross-functional collaboration","Communication"]Lead an operational team responsible for daily settlement cutoff processing across the Americas, including generating and delivering customer advisements and fund transfer orders. Ensure domestic and cross-border settlement and reconciliation processes are completed within cutoff times, serve as an escalation point for settlement issues, and drive process enhancements. Manage resource scheduling, cross-training, incident investigation/resolution, quarterly reporting, and support onboarding, testing, and piloting for new customers.

