Multiplier

3 days ago

CSM Enterprise NAMER

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Own and grow relationships with named enterprise accounts across NAMER, acting as a trusted partner to ensure customers achieve talent and business objectives using Multiplier. Monitor adoption, share best practices, and synthesize customer feedback to inform the product roadmap. Collaborate with Sales, Product, Operations, and Engineering to drive retention and revenue growth while identifying expansion opportunities within your portfolio.

Location: New York, São Paulo, Bogotá, Quebec

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Build trusted, outcome-based relationships with named enterprise accounts through consultative solutioning.
•Monitor adoption of products/services and provide industry knowledge and best practices to drive engagement.
•Partner with Sales, Product, Operations, and Engineering to deliver customer experience that supports growth and retention.
•Serve as the voice of customers to the Product team by synthesizing feedback and informing product roadmap direction.
•Identify growth opportunities within your portfolio and design solutions to meet unique customer business needs.

Pay and Benefits

Perks:Health Insurance

Key Requirements

•3 to 5 years of customer-facing experience, ideally in B2B SaaS or HR.
•At least 2 years managing pure enterprise accounts and relationships.
•Demonstrated overachievement of goals and targets for at least 2 of the last 3 years.
•Ability to explain complex topics clearly, with excellent communication and writing skills.
•Strong organization and attention to detail, with the ability to prioritize and perform under pressure.

Experience:3-5 yearsB2B SaaSHRHR TechEnterprise accounts

Skills:CommunicationWritingOrganizationCustomer obsessionProblem-solving

Company Brief

Multiplier

Provides a Global Human Platform (EOR, global payroll, contractor management and HRIS) that enables companies to hire, onboard, manage and pay teams in 150+ countries while ensuring local compliance and payroll processing.

Industry: HR Tech

Company Size: Large (251 to 1,000 employees)

Revenue: USD 5M to 10M

Growth: Growth Stage Startup

Valuation: USD 250M to 500M

Funding: Series B

Headquarters: New York, United States

Founded: 2020

Glassdoor: 4.3

Website LinkedIn Glassdoor

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Multiplier

3 days ago

CSM Enterprise NAMER

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: New York, São Paulo, Bogotá, Quebec

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Build trusted, outcome-based relationships with named enterprise accounts through consultative solutioning.
•Monitor adoption of products/services and provide industry knowledge and best practices to drive engagement.
•Partner with Sales, Product, Operations, and Engineering to deliver customer experience that supports growth and retention.
•Serve as the voice of customers to the Product team by synthesizing feedback and informing product roadmap direction.
•Identify growth opportunities within your portfolio and design solutions to meet unique customer business needs.

Pay and Benefits

Perks:Health Insurance

Key Requirements

•3 to 5 years of customer-facing experience, ideally in B2B SaaS or HR.
•At least 2 years managing pure enterprise accounts and relationships.
•Demonstrated overachievement of goals and targets for at least 2 of the last 3 years.
•Ability to explain complex topics clearly, with excellent communication and writing skills.
•Strong organization and attention to detail, with the ability to prioritize and perform under pressure.

Experience:3-5 yearsB2B SaaSHRHR TechEnterprise accounts

Skills:CommunicationWritingOrganizationCustomer obsessionProblem-solving

Company Brief

Multiplier

Industry: HR Tech

Company Size: Large (251 to 1,000 employees)

Revenue: USD 5M to 10M

Growth: Growth Stage Startup

Valuation: USD 250M to 500M

Funding: Series B

Headquarters: New York, United States

Founded: 2020

Glassdoor: 4.3

Website LinkedIn Glassdoor