WSP

1 day ago

Head - Business Solutions GCC

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Last checked: 13 minutes agoStatus: Live

Reposted: first listed 5 days ago

Job Summary

Lead and develop the GCC Business Solutions team in partnership with the UK Business Solutions Leadership team. Oversee day-to-day operations, resource planning, prioritisation, and service delivery across administrative, project support, travel & fleet, and graphic/digital services. Manage performance reporting, drive continuous improvement and process simplification, and embed a “one team” culture across geographies through inclusive people leadership, coaching, and capability development. Ensure brand and design standards are consistently met while improving team efficiency through tools and automation.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Sr. Director level

Key Responsibilities

•Lead day-to-day operations of the GCC Business Solutions team, including resource planning, allocation, and prioritisation.
•Provide leadership and line management to a multi-disciplinary team covering PA services, business and project support, travel and fleet, and graphic design.
•Drive performance through reporting on utilisation, service delivery, and team outputs; identify trends, risks, and improvement opportunities.
•Lead continuous improvement by identifying and adopting new technologies, tools, and processes including automation to enhance efficiency and service quality.
•Ensure consistent delivery of high-quality administrative, project support, and graphic/digital outputs while adhering to corporate branding and design standards.

Key Requirements

•Provide leadership and line management for a multi-disciplinary support function, including recruitment, performance management, and capability development.
•Demonstrate strong operational judgment to plan resources, allocate work, and prioritise to meet service demand under tight deadlines.
•Use strong problem-solving skills to identify trends, risks, and improvement opportunities and simplify processes.
•Maintain exceptional attention to detail to ensure consistent quality across administrative, project support, and graphic/digital services.
•Use strong communication skills to engage stakeholders and guide GCC-based team members on task and project delivery.

Skills:LeadershipCommunicationProblem-solvingCollaborationMentorship

Tech Stack:MicrosoftAdobeAutomation

Company Brief

WSP

Global professional services firm providing engineering, consulting, and technical services across infrastructure, environment, buildings, transportation, and energy sectors for public- and private-sector clients worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Montreal, Canada

Founded: 1959

Website LinkedIn

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WSP