Customer Service Representative - Part time

Wing Assistant
Philippines
Workplace: RemotePart timePHP 28,000+ monthlyFunction: Customer Support (Service Desk)Skills: ["Communication"]

Handle customer inquiries from potential buyers and sellers on the Flippa platform, reviewing existing data/documentation to respond accurately and escalating issues when commercial/financial discrepancies appear. Engage with sellers to gather needed details, maintain and clean CRM records, and run outbound prospecting using Flippa’s AI-assisted system. Pre-qualify leads and book calls for Jared, using Slack and email for day-to-day communication.

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FursaFursa
Wing Assistant
Wing Assistant
1 month ago

Customer Service Representative - Part time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Handle customer inquiries from potential buyers and sellers on the Flippa platform, reviewing existing data/documentation to respond accurately and escalating issues when commercial/financial discrepancies appear. Engage with sellers to gather needed details, maintain and clean CRM records, and run outbound prospecting using Flippa’s AI-assisted system. Pre-qualify leads and book calls for Jared, using Slack and email for day-to-day communication.
Location: Philippines
Workplace: Remote
Employment Type: Part time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Respond to buyer and seller inquiries on the Flippa platform using existing documentation and data.
  • •Engage with sellers to gather additional information when needed and flag discrepancies for review.
  • •Perform CRM data entry and cleanup to keep records accurate.
  • •Conduct outbound prospecting via Flippa’s AI-assisted system, including list navigation and sending pre-written emails.
  • •Pre-qualify leads and book calls for Jared.

Pay and Benefits

Salary: PHP 28,000 monthly
Perks:Remote Work

Key Requirements

  • •Experience responding to customer inquiries on the Flippa platform.
  • •Experience using a CRM system.
  • •Ability to review existing data/documentation to answer customer questions without additional follow-ups.
  • •Comfort performing outbound prospecting using Flippa’s AI-assisted system and sending pre-written emails.
  • •Proficiency with Slack and email management for communication.
Experience:Real estateBusiness brokerage
Skills:Communication
Tech Stack:FlippaCRMSlackEmail

Company Brief

Wing Assistant
Provides remote virtual assistant and administrative support services, matching businesses with trained assistants for tasks like scheduling, email management, research, and operations to improve productivity and reduce overhead.
Industry: Recruitment Agencies
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