Business Operations Associate

CarMax
United States
Workplace: OnsiteFull timeUSD 16 - 25.6 hourlyFunction: Business OperationsSkills: ["Communication","Organizational skills","Multitasking","Attention to detail","Confidentiality"]

Support store operations by processing and auditing paperwork for retail and wholesale sales, auctions, and appraisals. Manage transaction documentation, titles, payoffs, and DMV paperwork while handling cash management and security protocols. Provide clear customer and internal team communication, perform accurate clerical tasks like filing and data entry, and assist multiple departments by training and mentoring new associates. Ensure compliance with CarMax EH&S requirements.

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CarMax
CarMax
1 day ago

Business Operations Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Support store operations by processing and auditing paperwork for retail and wholesale sales, auctions, and appraisals. Manage transaction documentation, titles, payoffs, and DMV paperwork while handling cash management and security protocols. Provide clear customer and internal team communication, perform accurate clerical tasks like filing and data entry, and assist multiple departments by training and mentoring new associates. Ensure compliance with CarMax EH&S requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Provide outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit retail and wholesale paperwork, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks including receiving payments, preparing deposits, and maintaining security protocols.
  • •Perform clerical work such as filing, data entry, and reconciliation of missing information; train and mentor new associates.

Pay and Benefits

Salary: USD 16 - 25.6 hourly
Perks:Paid LeavePaid Holidays

Key Requirements

  • •Ability to read, interpret, and accurately record data for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Skills:CommunicationOrganizational skillsMultitaskingAttention to detailConfidentiality
Tech Stack:Microsoft OfficeData entry

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn