Field Service Support Engineer (Fresh Graduates are welcome !)

Motorola Solutions
Taipei
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: bachelorsSkills: ["Communication","Problem-solving","Teamwork","Troubleshooting","Customer service"]

Entry-level role within International Managed Support Services providing technical support for mission-critical IT and radio systems. You will work with cross-functional teams across web, mobile, and middleware stacks, escalate with senior engineers, and help maintain networks, servers, and security devices. Excellent mentorship, labs access, and diverse career paths in a global company are offered.

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FursaFursa
Motorola Solutions
Motorola Solutions
7 months ago

Field Service Support Engineer (Fresh Graduates are welcome !)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 days agoStatus: Live

Job Summary

Entry-level role within International Managed Support Services providing technical support for mission-critical IT and radio systems. You will work with cross-functional teams across web, mobile, and middleware stacks, escalate with senior engineers, and help maintain networks, servers, and security devices. Excellent mentorship, labs access, and diverse career paths in a global company are offered.
Location: Taipei
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Follow work instructions, procedures and policies implement and maintain procedures to measure and track service performance and quality
  • •Work alongside with senior technical engineers as an escalation point for the Helpdesk staff or Field Engineers when necessary
  • •Interact with a wide range of technical and non-technical stakeholders
  • •Support existing systems and networks (servers, firewall, routers & switches)
  • •Software installations (base stations, servers, radios, other devices in systems)
Travel: Low travel

Key Requirements

  • •Bachelor Degree in Computer/ Information Technology / Electronics / Engineering or a related technical field
  • •Network, IT and Virtual Machine background including foundational understanding of network infrastructure, including hands-on or theoretical knowledge of firewalls, routers, and switches
  • •Good interpersonal and communication skill including the ability to translate technical concepts for non-technical stakeholders
  • •A proactive "can-do" attitude with the ability to think on your feet and solve problems under pressure
  • •Good command of verbal and written English
Experience:TelecommunicationsPublic safetyIT services
Education:Bachelor's
Skills:CommunicationProblem-solvingTeamworkTroubleshootingCustomer service
Languages:English
Tech Stack:FirewallsRoutersSwitchesServersVirtual machinesVMwareNetworkingSecurity

Company Brief

Motorola Solutions
Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.
Industry: Surveillance & Security Hardware
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1928
Glassdoor
Glassdoor: 3.7
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