Store Team Lead

Crocs Inc.
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2-3 yearsSkills: ["Leadership","Customer service","Sales execution","Team culture","Attention to detail"]

Lead in-store teams to deliver exceptional consumer experiences using Crocs’ C.H.A.R.M. model, while championing a positive culture and core values. Support daily operations across POS, customer service, merchandising, visual presentation, and stockroom activity. Drive sales on the floor through effective selling and engagement, manage day-to-day tasks and follow-up, and ensure adherence to policies including asset protection and inventory control.

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Crocs Inc.
Crocs Inc.
13 hours ago

Store Team Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead in-store teams to deliver exceptional consumer experiences using Crocs’ C.H.A.R.M. model, while championing a positive culture and core values. Support daily operations across POS, customer service, merchandising, visual presentation, and stockroom activity. Drive sales on the floor through effective selling and engagement, manage day-to-day tasks and follow-up, and ensure adherence to policies including asset protection and inventory control.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer experiences by applying the C.H.A.R.M service model.
  • •Champion a positive team culture by sharing ideas, feedback, and concerns while demonstrating Crocs’ core values.
  • •Assist across store departments, including POS management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
  • •Lead on the sales floor with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement.
  • •Manage day-to-day team activities by delegating tasks, monitoring progress, and ensuring timely follow-up while maintaining service standards and adhering to asset protection and inventory control policies.

Key Requirements

  • •Be 18 years or older.
  • •Have 2-3 years of retail experience, with a preference for prior store leadership roles.
  • •Demonstrate flexibility in the work schedule, including nights, weekends, holidays, and extended hours, with regular attendance.
  • •Desire to succeed in a high-growth, fast-paced retail environment.
  • •Be able to meet physical demands such as lifting 30 pounds or more with assistance and moving/arranging merchandise on the sales floor.
Experience:2-3 yearsRetail
Skills:LeadershipCustomer serviceSales executionTeam cultureAttention to detail
Tech Stack:POS system

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn