Clinical Assistant

Sword Health
Porto
Workplace: RemoteFull timeEUR 14,700 - 23,100 annuallyFunction: Administration & Executive AssistanceExperience: 2+ yearsSkills: ["Communication","Organization","Interpersonal skills","Data security","Multi-tasking"]

Manage patient referrals and inbound requests for international clients, ensuring timely triage, routing, and follow-up. Provide administrative support for billing workflows, including invoice processing, insurance paperwork, and billing inquiries. Serve as the operational bridge between administrative services and clinical teams to keep communication and workflows running smoothly. Continuously improve and automate processes by leveraging AI, meeting Sword’s AI fluency expectations.

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Sword Health
Sword Health
1 day ago

Clinical Assistant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 44 minutes agoStatus: Live

Job Summary

Manage patient referrals and inbound requests for international clients, ensuring timely triage, routing, and follow-up. Provide administrative support for billing workflows, including invoice processing, insurance paperwork, and billing inquiries. Serve as the operational bridge between administrative services and clinical teams to keep communication and workflows running smoothly. Continuously improve and automate processes by leveraging AI, meeting Sword’s AI fluency expectations.
Location: Porto
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Oversee end-to-end processing of patient referrals and inbound requests, including triage, routing, and follow-up.
  • •Respond to patient requests in a timely and professional manner.
  • •Bridge administrative services and clinical teams to ensure seamless cross-department communication and workflow efficiency.
  • •Provide administrative assistance with billing workflows, including invoice processing, insurance paperwork, and billing inquiries.
  • •Improve and automate workflows by leveraging AI.

Pay and Benefits

Salary: EUR 14,700 - 23,100 annually
Perks:Health InsuranceDentalVisionMeal AllowanceEquityRemote WorkFlexible HoursPaid LeaveSnacks

Key Requirements

  • •2+ years of professional experience in administrative roles.
  • •Highly detail-oriented and able to manage multiple tasks at once.
  • •Excellent communication skills in both Portuguese and English.
  • •Proficiency with standard office software (G-Suite / Microsoft Office).
  • •Commitment to data security and privacy.
Experience:2+ yearsHealthcareAdministration
Skills:CommunicationOrganizationInterpersonal skillsData securityMulti-tasking
Languages:PortugueseEnglish
Tech Stack:G-SuiteMicrosoft Office

Eligibility

Visa:EU visa

Company Brief

Sword Health
Develops a digital musculoskeletal care platform combining wearable sensors, AI-driven virtual therapists, and clinical care teams to deliver remote physical therapy and rehabilitation programs for employers, health plans, and patients.
Industry: Digital Therapeutics
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Porto, Portugal
Founded: 2015
WebsiteLinkedIn