Customer Assistant (Christmas)

Waitrose & Partners
London
Workplace: OnsiteTemporaryGBP 14.55 - 14.8 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer service","Product knowledge","Flexibility"]

Deliver outstanding customer service in a John Lewis shop during the Christmas season, putting customers at the heart of every interaction. Support store standards including displays, stock availability, and cleanliness, while driving sales using product knowledge and sales training. Work flexibly across the shop (till support, stock replenishment, price ticketing, and general shop-keeping) and help improve processes, including accurate stock counts to protect profits.

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Waitrose & Partners
Waitrose & Partners
10 hours ago

Customer Assistant (Christmas)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Deliver outstanding customer service in a John Lewis shop during the Christmas season, putting customers at the heart of every interaction. Support store standards including displays, stock availability, and cleanliness, while driving sales using product knowledge and sales training. Work flexibly across the shop (till support, stock replenishment, price ticketing, and general shop-keeping) and help improve processes, including accurate stock counts to protect profits.
Location: London
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Deliver engaging, inspirational customer service across the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Acknowledge customers, understand what they need, and resolve queries.
  • •Work flexibly across the shop, including till support, stock replenishment, price ticketing, and general shop-keeping.
  • •Maintain shop standards through displays, stock availability, cleanliness, and accurate stock counts.

Pay and Benefits

Salary: GBP 14.55 - 14.8 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Experience of working in a customer-facing role is welcomed (training provided).
  • •Merchandising and product displays experience is desirable.
  • •Ability to work flexibly across the shop to support the wider team.
Skills:CommunicationCustomer serviceProduct knowledgeFlexibility

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn