Analyst I, Global GBS

The Kraft Heinz Company
Ahmedabad
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 2-4 yearsEducation: bachelorsSkills: ["Communication","Attention to detail","Organizational skills","Customer centricity","Analytical mindset"]

Support payroll operations as an Analyst in the Global GBS organization by managing payroll tickets, processing requests, and following up on ageing items. Handle escalated issues with the Payroll Lead, respond to employee payroll queries, and participate in daily coordination. Contribute to weekly/monthly reporting, maintain documentation and trackers, and support compliance and audit requests while improving customer satisfaction and operational performance.

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The Kraft Heinz Company
The Kraft Heinz Company
2 months ago

Analyst I, Global GBS

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Source: Company careers pageValidated by: Fursa AI
Last checked: 26 days agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Support payroll operations as an Analyst in the Global GBS organization by managing payroll tickets, processing requests, and following up on ageing items. Handle escalated issues with the Payroll Lead, respond to employee payroll queries, and participate in daily coordination. Contribute to weekly/monthly reporting, maintain documentation and trackers, and support compliance and audit requests while improving customer satisfaction and operational performance.
Location: Ahmedabad
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Participate in the payroll processing cycle to ensure accurate, compliant, timely payroll delivery.
  • •Process payroll tickets and manage the ticket queue, escalating complex issues as needed.
  • •Monitor and follow up on pending/ageing tickets to drive resolution within timelines.
  • •Handle escalated tickets and resolve issues in coordination with the Payroll Lead.
  • •Respond to employee payroll queries, support reporting/documentation, and assist with compliance and audit requests.

Key Requirements

  • •2-4 years of experience in payroll operations with foundational knowledge of payroll processing and ticket management.
  • •Experience with payroll software and HRIS platforms (Workday experience is advantageous).
  • •Familiarity with standard payroll regulations and compliance requirements for the relevant country.
  • •Experience/understanding of payroll reconciliation and solving unreconciled items.
  • •Fluency in English with strong written and verbal communication skills for interacting with HR stakeholders, employees, and vendors.
Experience:2-4 years
Education:Bachelor's
Skills:CommunicationAttention to detailOrganizational skillsCustomer centricityAnalytical mindset
Certifications:Certified Payroll ProfessionalContinuous improvement
Languages:English
Tech Stack:WorkdayDayforceService NowHRISPayroll software

Company Brief

The Kraft Heinz Company
The Kraft Heinz Company is a global food and beverage company producing iconic packaged foods and condiments across categories like cheese, meals, condiments, and beverages, serving retail, foodservice, and consumer markets worldwide.
Industry: Food & Beverage
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 2015
WebsiteLinkedIn