Senior Backend Engineer, GenAI
Lemonade
Tel Aviv
Workplace: OnsiteFull timeFunction: Software EngineeringExperience: 6+ yearsSkills: ["Drive","Efficiency","Adaptability","Evaluation mindset","Root-cause troubleshooting","Experimentation"]Build and own production LLM agent systems for fully autonomous insurance customer service. Work on a real-time voice agent handling complex conversational issues, expand and curate a grounded knowledge base, and run controlled experiments using an in-house eval platform to promote winning changes to production. Develop scalable TypeScript/Node backend services on Kubernetes/AWS with strong observability, while optimizing cost per conversation across millions of LLM calls and adding guardrails against confident errors.

