Associate Manager PT 20-29 hours - TEMP

Samsonite
New York
Workplace: OnsitePart timeUSD 18 - 20 hourlyFunction: SalesSkills: ["Initiative","Strategic thinking","Communication","Coaching","Time management"]

Lead clienteling and sales performance for a luxury retail store, driving individual and store KPI results including conversion and client data capture. Coach and develop associates through roleplay, training, and a feedback culture, while supporting the Store Manager with onboarding and quarterly goal setting. Manage day-to-day compliance duties, uphold visual merchandising and client experience standards, and maintain strong communication, ethical conduct, and calm de-escalation in store situations.

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FursaFursa
Samsonite
Samsonite
2 days ago

Associate Manager PT 20-29 hours - TEMP

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead clienteling and sales performance for a luxury retail store, driving individual and store KPI results including conversion and client data capture. Coach and develop associates through roleplay, training, and a feedback culture, while supporting the Store Manager with onboarding and quarterly goal setting. Manage day-to-day compliance duties, uphold visual merchandising and client experience standards, and maintain strong communication, ethical conduct, and calm de-escalation in store situations.
Location: New York
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, UPT, and client data capture.
  • •Plan and prioritize work, champion change, and ensure assigned tasks are completed by deadlines.
  • •Teach training content using roleplay and coaching; support the Store Manager with training and development, including quarterly personal goal setting.
  • •Deliver coaching and feedback on strengths, goals, and opportunities; support a 360-degree coaching culture and respond to feedback.
  • •Maintain compliance by managing personal timecards for payroll accuracy, completing Tumi University training, and adhering to company policies and procedures, including visual merchandising and client experience standards.

Pay and Benefits

Salary: USD 18 - 20 hourly
Perks:Work-life BalanceTrainingEmployee DiscountPaid Leave401k

Key Requirements

  • •Understand the TUMI brand and demonstrate passion for the lifestyle, clients, and product assortment.
  • •Have strong sales and client experience, preferably in the luxury market, with proven success meeting sales goals and KPI metrics.
  • •Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • •Ability to lead by example with integrity, strong time management, and initiative to plan and prioritize.
  • •Comfort with a collaborative environment and openness to feedback; ability to remain calm and de-escalate situations.
Experience:Luxury retail
Skills:InitiativeStrategic thinkingCommunicationCoachingTime management

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn