The North Face: Store Manager - Oakbrook Center

The North Face
United States
Workplace: OnsiteFull timeUSD 76,800 - 96,000 annuallyFunction: Business OperationsExperience: 3-5 yearsSkills: ["Coaching","Communication","Leadership","Problem-solving","Customer focus"]

Lead store performance as a strategic Store Manager by driving sales, delivering exceptional customer experience, and building an inclusive, high-performing team. Coach and develop associates on customer service, product knowledge, brand identity, and operational excellence. Manage day-to-day store operations—including scheduling, expense control, loss prevention, audits, reporting, and visual merchandising—while resolving escalated customer concerns and supporting community marketing events.

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The North Face
The North Face
1 month ago

The North Face: Store Manager - Oakbrook Center

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 days agoStatus: Live

Job Summary

Lead store performance as a strategic Store Manager by driving sales, delivering exceptional customer experience, and building an inclusive, high-performing team. Coach and develop associates on customer service, product knowledge, brand identity, and operational excellence. Manage day-to-day store operations—including scheduling, expense control, loss prevention, audits, reporting, and visual merchandising—while resolving escalated customer concerns and supporting community marketing events.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Model exceptional customer service and selling behaviors to elevate the in-store experience.
  • •Partner with store leaders and associates to achieve/exceed sales goals using key performance indicators.
  • •Lead people management activities including recruitment, hiring, onboarding, performance evaluations, promotions, and terminations.
  • •Manage store operations such as scheduling, expense control, loss prevention, audits, reporting, and inventory/shipping-receiving procedures.
  • •Provide coaching, feedback, and training while resolving escalated customer concerns and upholding company policies, safety standards, and operational procedures.

Pay and Benefits

Salary: USD 76,800 - 96,000 annually
Perks:Health Insurance

Key Requirements

  • •3-5 years of related professional/retail management experience.
  • •High school diploma required; associate’s degree preferred.
  • •Proven ability to drive results through store teams and exceed sales and profit goals.
  • •Skilled in coaching, motivating, and building high-performing, diverse teams.
  • •Strong verbal and written communication skills with the ability to influence across all levels.
Experience:3-5 yearsRetail management
Skills:CoachingCommunicationLeadershipProblem-solvingCustomer focus
Tech Stack:Word processingSpreadsheetsRetail software tools

Company Brief

The North Face
Designs, manufactures, and sells outdoor apparel, footwear, and equipment for activities like mountaineering, hiking, and skiing. Known for technical performance gear and iconic outerwear, the brand serves consumers worldwide through retail and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Alameda, United States
Founded: 1966
WebsiteLinkedIn