Personal Banker

Commerce Bancshares
United States
Workplace: OnsiteFull timeUSD 20.55 - 25.05 hourlyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Communication","Attention to detail","Organizational skills","Customer focus","Adaptability"]

Serve as the primary brand ambassador for the bank in a retail banking role, building long-lasting customer relationships and meeting sales and service goals. Conduct needs-based conversations in person and over the phone, recommend appropriate retail products and digital solutions, and educate customers to improve financial wellness. Process transactions accurately while meeting all policies and regulatory requirements, and refer customers to specialists for more complex needs.

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Commerce Bancshares
Commerce Bancshares
3 days ago

Personal Banker

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve as the primary brand ambassador for the bank in a retail banking role, building long-lasting customer relationships and meeting sales and service goals. Conduct needs-based conversations in person and over the phone, recommend appropriate retail products and digital solutions, and educate customers to improve financial wellness. Process transactions accurately while meeting all policies and regulatory requirements, and refer customers to specialists for more complex needs.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Deliver excellent customer experience in person and over the phone to meet customers’ financial needs.
  • •Actively listen to customer needs and make appropriate product and service recommendations to achieve individual and team goals.
  • •Educate customers on retail products and digital solutions that enhance customer experience and support sales goals.
  • •Ensure financial transactions are completed accurately and efficiently while complying with policies and regulatory requirements.
  • •Identify complex financial needs and refer customers to bank specialists when appropriate.

Pay and Benefits

Salary: USD 20.55 - 25.05 hourly
Perks:Health InsuranceDentalVision401kLife InsurancePaid LeavePaid Personal

Key Requirements

  • •High school diploma or equivalent combination of education and experience required.
  • •1+ years of sales or customer service experience required.
  • •Ability to connect with customers in person and over the phone to deliver an excellent customer experience.
  • •Strong sales and customer service skills with the ability to meet personal and branch sales and customer service expectations.
  • •Proficient with Microsoft Word, Excel, and Outlook.
Experience:SalesCustomer serviceRetail banking
Education:High School
Skills:CommunicationAttention to detailOrganizational skillsCustomer focusAdaptability
Tech Stack:Microsoft WordExcelOutlook

Company Brief

Commerce Bancshares
Provides commercial, retail, wealth management, and payment services through its regional banking operations. Commerce Bancshares serves individuals, businesses, and institutions across the Midwest with deposit accounts, lending, treasury, and card solutions.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Kansas City, United States
Founded: 1865
WebsiteLinkedIn