Visa

22 hours ago

Systems Analyst (I5)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Support real-time authorization operations by monitoring Visa authorization platforms (TPF VIP/VisaNet and OVN/Open VisaNet), providing first-level responses, and helping mitigate issues impacting clients or the Visa brand. Track and resolve incidents, changes, and problem reports in the service management system, document procedures to maintain high service levels, and collaborate with L2/L3 support and development groups to isolate and resolve events in a multi-datacenter environment.

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

•Monitor authorization TPF and OVN consoles and provide first-level response to mitigate issues affecting authorization systems.
•Operate and support Visa authorization systems in a multi-datacenter, multi-processing environment.
•Track, update, and resolve assigned incidents, changes, and problem tickets in the service management system while maintaining high-quality documentation.
•Escalate incidents in a timely manner per support guidelines and collaborate with L2/L3 support and development groups to resolve incidents and problems.
•Provide day-to-day operational coordination, inter-team communications, and on-shift escalation, including supervision/oversight of other on-shift analysts.

Key Requirements

•2+ years of relevant work experience with a Bachelor’s degree, or 5+ years of relevant work experience.
•3+ years of work experience with a Bachelor’s degree or 2+ years with an advanced degree.
•Minimum 5 years of relevant work experience or a Bachelor’s degree.
•Hands-on support experience with critical applications such as IBM TPF (or equivalent real-time operating systems).
•Experience supporting distributed systems on Linux using Kubernetes and Kafka, plus strong troubleshooting and incident management skills.

Experience:2+ yearsPaymentsReal-time processingMainframe/open systemsDatacenter operationsDistributed systems

Education:Bachelor's

Skills:TroubleshootingCritical thinkingIncident managementCommunicationTeam collaboration

Certifications:ITIL

Tech Stack:TPFIBM TPFVIP/VisaNetOVN/Open VisaNetLinuxKubernetesKafkaUnixMVSVMSuperVisionHMCServiceNowCoPilotChatGPTOperaDB2ClickHouseSplunkCassandra

Company Brief

Visa

Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1958

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Visa

22 hours ago

Systems Analyst (I5)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

•Monitor authorization TPF and OVN consoles and provide first-level response to mitigate issues affecting authorization systems.
•Operate and support Visa authorization systems in a multi-datacenter, multi-processing environment.
•Track, update, and resolve assigned incidents, changes, and problem tickets in the service management system while maintaining high-quality documentation.
•Escalate incidents in a timely manner per support guidelines and collaborate with L2/L3 support and development groups to resolve incidents and problems.
•Provide day-to-day operational coordination, inter-team communications, and on-shift escalation, including supervision/oversight of other on-shift analysts.

Key Requirements

•2+ years of relevant work experience with a Bachelor’s degree, or 5+ years of relevant work experience.
•3+ years of work experience with a Bachelor’s degree or 2+ years with an advanced degree.
•Minimum 5 years of relevant work experience or a Bachelor’s degree.
•Hands-on support experience with critical applications such as IBM TPF (or equivalent real-time operating systems).
•Experience supporting distributed systems on Linux using Kubernetes and Kafka, plus strong troubleshooting and incident management skills.

Experience:2+ yearsPaymentsReal-time processingMainframe/open systemsDatacenter operationsDistributed systems

Education:Bachelor's

Skills:TroubleshootingCritical thinkingIncident managementCommunicationTeam collaboration

Certifications:ITIL

Tech Stack:TPFIBM TPFVIP/VisaNetOVN/Open VisaNetLinuxKubernetesKafkaUnixMVSVMSuperVisionHMCServiceNowCoPilotChatGPTOperaDB2ClickHouseSplunkCassandra

Company Brief

Visa

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1958

Glassdoor: 3.8

Website LinkedIn Glassdoor