3 weeks ago

PLG Sales Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Own inbound and existing-customer conversations to drive product-led growth, helping prospects and customers understand Zendesk value and close deals quickly. Respond to high volumes of chat and email inquiries, proactively follow up to resolve 100% of questions, and contribute to revenue goals by exceeding team activity metrics. Partner with traditional sales to hand over complex opportunities and provide feedback loops to Product, Revenue Operations, and Advocacy.

Location: Lisbon

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Seniority: Entry level

Key Responsibilities

•Drive expansion within existing customers and acquire new logos using Zendesk.
•Respond to inbound leads and customer inquiries via messaging and email with timely, effective communication.
•Articulate value of Zendesk solutions and guide prospects and customers through the purchasing journey.
•Proactively follow up on all queries to resolve 100% of inquiries owned by the team and support high CSAT.
•Collaborate with strategic sellers to hand over more complex opportunities and provide product feedback loops.

Key Requirements

•Proficiency in English.
•Previous experience in a sales role, such as Sales Development Representative (SDR) or Account Executive (AE).
•Genuine passion for Zendesk technology with the ability to quickly learn tools and processes.
•Strong organizational skills with the ability to multitask and manage a high volume of opportunities effectively.
•Ability to thrive in a fast-paced environment and execute strategically to achieve results.

Skills:Organizational skillsMultitaskingStrategic thinkingTactical executionFast-paced adaptability

Languages:English

Tech Stack:ZendeskAIChatEmail

Company Brief

Zendesk

Provides cloud-based customer service and engagement software, including help desk, ticketing, chat, and CRM tools that enable businesses to manage customer support, self-service, and omnichannel communication at scale.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: Private Equity Backed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Zendesk

3 weeks ago

PLG Sales Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Lisbon

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Seniority: Entry level

Key Responsibilities

•Drive expansion within existing customers and acquire new logos using Zendesk.
•Respond to inbound leads and customer inquiries via messaging and email with timely, effective communication.
•Articulate value of Zendesk solutions and guide prospects and customers through the purchasing journey.
•Proactively follow up on all queries to resolve 100% of inquiries owned by the team and support high CSAT.
•Collaborate with strategic sellers to hand over more complex opportunities and provide product feedback loops.

Key Requirements

•Proficiency in English.
•Previous experience in a sales role, such as Sales Development Representative (SDR) or Account Executive (AE).
•Genuine passion for Zendesk technology with the ability to quickly learn tools and processes.
•Strong organizational skills with the ability to multitask and manage a high volume of opportunities effectively.
•Ability to thrive in a fast-paced environment and execute strategically to achieve results.

Skills:Organizational skillsMultitaskingStrategic thinkingTactical executionFast-paced adaptability

Languages:English

Tech Stack:ZendeskAIChatEmail

Company Brief

Zendesk

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: Private Equity Backed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 4.0

Website LinkedIn Glassdoor