Audi South Orlando - Experienced Service Advisor

AutoNation
Orlando
Workplace: OnsiteFull timeFunction: SalesEducation: high_schoolSkills: ["Communication","Consultative approach","Interpersonal skills","Organizational skills","Customer focus"]

Serve as the main point of contact between customers and service technicians in a state-of-the-art dealership service department. Schedule and prepare appointments, assess vehicle needs through walk-arounds and inspections, and explain technician recommendations in clear, customer-friendly language. Meet targeted sales and customer satisfaction goals, produce transparent repair orders, follow up on vehicle status and satisfaction, and develop strong product knowledge to drive loyalty through safe, ongoing maintenance.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
AutoNation
AutoNation
3 months ago

Audi South Orlando - Experienced Service Advisor

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 46 minutes agoStatus: Live

Job Summary

Serve as the main point of contact between customers and service technicians in a state-of-the-art dealership service department. Schedule and prepare appointments, assess vehicle needs through walk-arounds and inspections, and explain technician recommendations in clear, customer-friendly language. Meet targeted sales and customer satisfaction goals, produce transparent repair orders, follow up on vehicle status and satisfaction, and develop strong product knowledge to drive loyalty through safe, ongoing maintenance.
Location: Orlando
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Set, confirm, and prepare appointments to ensure a great service experience.
  • •Determine vehicle needs using customer information plus vehicle walk-around, inspections, and test drives.
  • •Use a consultative selling process to help customers plan ongoing required maintenance.
  • •Produce repair orders with clear cost and time estimates and maintain transparent communication.
  • •Follow up with customers on vehicle status and satisfaction, and coordinate with technicians and parts associates for timely work completion.

Pay and Benefits

Perks:401k MatchingHealth InsuranceDentalVisionMaternity LeaveVehicle DiscountsService DiscountsParts DiscountsDiscount Programs

Key Requirements

  • •High school diploma or equivalent.
  • •Proven ability to provide an exceptional customer experience.
  • •Ability to set and achieve targeted goals.
  • •Demonstrated communication, consultative, interpersonal, and organizational skills.
  • •Valid in-state driver’s license and an acceptable, safe driving record.
Experience:Automotive
Education:High School
Skills:CommunicationConsultative approachInterpersonal skillsOrganizational skillsCustomer focus
Licenses:In-state driver's license

Company Brief

AutoNation
AutoNation is a leading automotive retailer in the United States, operating a network of new and used vehicle dealerships, service centers, and parts operations while offering financing, insurance, and vehicle remarketing services.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Lauderdale, United States
Founded: 1996
WebsiteLinkedIn