Product & Research Operations Manager, Human Data

Cartesia
San Francisco
Workplace: OnsiteFull timeUSD 160,000 - 190,000 annuallyFunction: Business OperationsExperience: 5+ yearsSkills: ["Communication","Problem-solving","Organization"]

We are seeking a Product and Research Operations Manager to design, scale, and operate Cartesia's global scaled evaluation workforce, owning end-to-end workforce systems across hiring pipelines, vendor strategy, workforce planning, quality control, and performance. You’ll translate product needs into operational workflows and partner across product, engineering, data, and customer-facing teams to support AI evaluation at scale.

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Cartesia
Cartesia
2 months ago

Product & Research Operations Manager, Human Data

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Last checked: 11 hours agoStatus: Live

Job Summary

We are seeking a Product and Research Operations Manager to design, scale, and operate Cartesia's global scaled evaluation workforce, owning end-to-end workforce systems across hiring pipelines, vendor strategy, workforce planning, quality control, and performance. You’ll translate product needs into operational workflows and partner across product, engineering, data, and customer-facing teams to support AI evaluation at scale.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Design and implement workforce structure across languages, skill tiers, and use cases, including evaluators, auditors, and leads for TTS products
  • •Build capacity models to support continuous eval pipelines and data production workflows
  • •Own relationships with vendors such as data annotation firms and contractor platforms, negotiating rate cards, SLAs, and throughput guarantees
  • •Decide on build, buy, or hybrid workforce models and continuously benchmark cost and performance across regions
  • •Design multi-layer QA systems spanning self-checks, peer review, audits, and gold tasks

Pay and Benefits

Salary: USD 160,000 - 190,000 annually
Equity and Bonus:Equity
Perks:Health Insurance401kCommuter BenefitsPaid Leave

Key Requirements

  • •5+ years in operations, workforce management, or data annotation systems
  • •Experience managing large contractor or vendor-based workforces
  • •Proven ability to scale operations from zero to production
  • •Systems thinking with the ability to design scalable operational frameworks
  • •Strong analytical skills with comfort around metrics like inter-rater reliability, precision, and throughput
Experience:5+ yearsAI/MLData annotationEvaluationsMachine learning
Skills:CommunicationProblem-solvingOrganization

Company Brief

Cartesia
Builds real-time multimodal and voice AI (Sonic) that generates expressive, low-latency speech for conversational agents and on-device experiences, serving developers and enterprises with APIs and SDKs.
Industry: AI & Machine Learning
Company Size: Small (11 to 50 employees)
Growth: Growth Stage Startup
Funding: Series A
Headquarters: San Francisco, United States
Founded: 2023
WebsiteLinkedInGlassdoor