Staff Product Designer
Freshworks
San Mateo
Workplace: HybridFull timeUSD 194,650 - 240,450 annuallyFunction: Design (Product/UX/UI/Visual)Experience: 8+ yearsSkills: ["Communication","Storytelling","Facilitative leadership","Mentorship","Collaboration"]Lead product design strategy end-to-end, partnering with developers, product managers, researchers, content designers, and fellow designers to deliver experiences that are usable, delightful, and aligned to user needs. Drive facilitative leadership, run design thinking workshops, mentor senior designers, and manage critiques, reviews, and quarterly planning. Apply user-centered methods—journey mapping, prototyping, testing, and data-driven research—while designing AI-driven workflows for enterprise service operations.

