Technical Services Engineer III

InterSystems
Boston
Workplace: OnsiteFull timeUSD 143,000 - 172,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsSkills: ["Leadership","Mentoring","Collaboration","Problem-solving","Documentation"]

Design, deliver, and operate InterSystems’ corporate infrastructure across on-prem, private cloud, and data centers—spanning servers, storage, connectivity, and configuration. Build infrastructure-as-code and CI/CD workflows, monitor system health and performance, and lead troubleshooting and incident resolution with root-cause documentation. Implement security controls and compliance checks, fulfill service requests via tools like ServiceNow, and mentor junior team members while partnering with networking and vendors.

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FursaFursa
InterSystems
InterSystems
3 months ago

Technical Services Engineer III

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Last checked: 17 hours agoStatus: Live

Job Summary

Design, deliver, and operate InterSystems’ corporate infrastructure across on-prem, private cloud, and data centers—spanning servers, storage, connectivity, and configuration. Build infrastructure-as-code and CI/CD workflows, monitor system health and performance, and lead troubleshooting and incident resolution with root-cause documentation. Implement security controls and compliance checks, fulfill service requests via tools like ServiceNow, and mentor junior team members while partnering with networking and vendors.
Location: Boston
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Work with IT Management to architect systems and services.
  • •Design and implement infrastructure-as-code (IaC) and CI/CD workflows for IT infrastructure.
  • •Maintain, monitor, and optimize private cloud and data center infrastructure, including virtualization, containerization, servers, and storage.
  • •Provide Level I administration and troubleshooting for on-prem data center platforms (servers, storage, network devices, and power/cooling), including backup platform monitoring.
  • •Implement security controls and compliance checks, fulfill service requests (e.g., ServiceNow), partner with networking teams, maintain technical documentation, and mentor junior team members.

Pay and Benefits

Salary: USD 143,000 - 172,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveDisability InsuranceLife Insurance

Key Requirements

  • •7+ years supporting complex enterprise ICT environments with multiple stakeholders.
  • •Hands-on experience with Microsoft Windows Server, Active Directory, and Entra ID, plus Linux administration.
  • •Hands-on capability with virtualization and containerization (VMware, Nutanix, Docker, Kubernetes).
  • •Storage administration support across SAN, NAS, and DAS, plus backup monitoring and health checks.
  • •Experience with scripting and automation (Python, PowerShell, Bash; Ansible, Terraform) and CI/CD/source control tools (Git, Perforce), along with a technical degree or equivalent experience.
Experience:7+ yearsEnterprise ICTPrivate cloudData centerInfrastructure automationInfrastructure operations
Skills:LeadershipMentoringCollaborationProblem-solvingDocumentation
Certifications:MicrosoftRHCEVMwareCiscoPalo AltoITIL/ITSMAWS/Cloud
Languages:English
Tech Stack:Active DirectoryEntra IDWindows ServerLinuxMacOSVMwareNutanixDockerKubernetesSANNASDASEMC UnityEverPurePythonPowerShellBashAnsibleTerraformGit

Company Brief

InterSystems
Develops database management, interoperability, and analytics platforms—particularly for healthcare and financial services. Known for products like Caché, Ensemble, HealthShare and the InterSystems IRIS data platform enabling integrated data management and real-time applications.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Cambridge, United States
Founded: 1978
WebsiteLinkedIn