Counter Sales Associate-HVAC & Plumbing

Serve as a knowledgeable counter sales advisor for plumbing and HVAC contractors, engaging customers in person, by phone, and via email. Use product expertise to recommend solutions, drive sales growth through upsell and cross-sell, and provide accurate part and pricing information using catalogs, computer systems, and manufacturer databases. Process transactions, manage special orders, follow up on delivery timelines, and maintain a safe, organized counter environment while collaborating with outside sales associates.