Strategic Account Manager - Tokyo (MBA/Master’s Graduate)

Agoda
Tokyo
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3-5 yearsEducation: mastersSkills: ["Interpersonal skills","Stakeholder influence","Analytical and problem-solving","Relationship building","Adaptability"]

Own strategic relationships with key accommodation partners in your assigned territory, serving as the main contact for ongoing engagement and mutual growth. Use data and analytics to propose tailored solutions, identify new supply and product opportunities, and support partner onboarding and technology enablement. Drive country KPIs and growth targets, prepare materials for partner meetings, respond to partner requests, and align with stakeholders to execute strategies and launch promotional campaigns.

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Agoda
Agoda
1 day ago

Strategic Account Manager - Tokyo (MBA/Master’s Graduate)

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Job Summary

Own strategic relationships with key accommodation partners in your assigned territory, serving as the main contact for ongoing engagement and mutual growth. Use data and analytics to propose tailored solutions, identify new supply and product opportunities, and support partner onboarding and technology enablement. Drive country KPIs and growth targets, prepare materials for partner meetings, respond to partner requests, and align with stakeholders to execute strategies and launch promotional campaigns.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop and maintain long-lasting relationships with key supply partners to enable growth in the region.
  • •Maintain regular and meaningful engagement with key supply partners, responding to requests in a timely and effective manner.
  • •Analyze large datasets to propose tailor-made solutions and identify new opportunities to grow the business.
  • •Train and inform clients on new and existing technologies, tools, and models, and prepare materials for partner meetings.
  • •Deliver on country KPIs, growth targets, and country strategic initiatives, including supporting area reporting and helping launch promotional campaigns.

Key Requirements

  • •Completed MBA or Master’s Degree.
  • •Minimum 3–5 years of full-time professional experience in business development and/or account management.
  • •Native level Japanese to communicate with clients speaking Japanese and intermediate English to communicate internally.
  • •Strong interpersonal skills with the ability to influence external and internal stakeholders.
  • •Strong analytical and problem-solving skills, including proven success acquiring, building, and maintaining long-term customer relationships.
Experience:3-5 yearsE-commerceTravel industry
Education:Master's
Skills:Interpersonal skillsStakeholder influenceAnalytical and problem-solvingRelationship buildingAdaptability
Languages:JapaneseEnglish

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Agoda
Agoda operates a global online travel booking platform offering hotels, vacation rentals, flights, and other travel services. It provides price comparison, deals, and booking management for leisure and business travelers worldwide.
Industry: TravelTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Singapore, Singapore
Founded: 2005
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn