IT Support Technician

SpaceX
United States
Workplace: OnsiteFull timeUSD 29 - 45 hourlyFunction: IT Support & HelpdeskExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Organizational skills","Self-starter","Leadership","Communication"]

Provide 1st–3rd tier IT support for SpaceX employees, including onboarding, hardware/software troubleshooting, and repair or replacement of IT assets. Manage on-site inventory and procure, configure, and deploy computers and mobile cellular devices. Support desktop and large multifunction printing, and handle network troubleshooting from connectivity through VLAN configuration, including non-traditional networked production/testing devices. Document solutions and communicate complex technical issues clearly.

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FursaFursa
SpaceX
SpaceX
1 month ago

IT Support Technician

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Provide 1st–3rd tier IT support for SpaceX employees, including onboarding, hardware/software troubleshooting, and repair or replacement of IT assets. Manage on-site inventory and procure, configure, and deploy computers and mobile cellular devices. Support desktop and large multifunction printing, and handle network troubleshooting from connectivity through VLAN configuration, including non-traditional networked production/testing devices. Document solutions and communicate complex technical issues clearly.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Entry level

Key Responsibilities

  • •Provide 1st, 2nd, and 3rd tier IT support to SpaceX employees.
  • •Manage on-site inventory and the lifecycle of IT assets, including onboarding and setup.
  • •Procure, configure, and deploy computer hardware and mobile cellular devices.
  • •Troubleshoot software and hardware issues in person and remotely, including desktop and multifunction printer setup and troubleshooting.
  • •Support network connectivity and troubleshooting, including VLAN configuration and non-traditional network-attached production/testing devices; develop workflows and write instructional documentation.

Pay and Benefits

Salary: USD 29 - 45 hourly
Perks:Health InsuranceVisionDental401kDisability InsuranceLife InsurancePaid ParentalPaid LeavePaid Holidays

Key Requirements

  • •High school diploma or equivalency certificate.
  • •1+ years of professional experience building, deploying, and troubleshooting computer systems, hardware, printers, software, and IP networks in an enterprise environment.
  • •Experience supporting Microsoft technologies.
  • •Experience supporting Mac iOS and Linux environments.
  • •Technical certifications such as A+, Network+, or MCSE.
Experience:1+ years
Education:High School
Skills:Customer serviceOrganizational skillsSelf-starterLeadershipCommunication
Licenses:Driver's license
Certifications:A+Network+MCSE
Languages:English
Tech Stack:MicrosoftMac iOSLinuxIP networksVLANDesktop printersMultifunction printersAudio-visual equipmentMobile cellular devices

Eligibility

Nationality:US National

Company Brief

SpaceX
Designs, manufactures, and launches advanced rockets and spacecraft for commercial and government customers, aiming to reduce space transportation costs and enable human life on Mars through reusable launch vehicles and integrated space systems.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: Hawthorne, United States
Founded: 2002
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